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“Romantic Luxury” 5 of 5 stars
Review of Crowne Plaza Charlotte Executive Park

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Crowne Plaza Charlotte Executive Park
3.5 of 5 Resort   |   5700 Westpark Drive, Charlotte, NC 28217 (Formerly Charlotte Marriott Executive Park)   |  
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Ranked #41 of 171 Hotels in Charlotte
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Romantic Luxury”
5 of 5 stars Reviewed today NEW via mobile

We had an amazing stay at the beautifully remodeled Crowne Plaza Charlotte. The attention to detail in the remodel had us taking pictures of ideas to use in our own home!

The staff was polite and helpful. We even had our room upgraded! Their champagne and chocolate covered strawberries were delicious and a great add on for a birthday treat.

Breakfast was perfectly cooked and set out on a farmhouse style buffet. The dining room is open and feels more like a restaurant than a hotel.

For business or personal, the location and upgrades of this hotel are top notch.

Stayed March 2015, traveled as a couple
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170 reviews from our community

Traveler rating
    77
    55
    27
    4
    7
See reviews for
31
25
4
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Perfect for business travel and corporate events without the cost and hassle of Uptown Charlotte. Located central to most NC corridors, so perfect for a home base while calling on business in the Charlotte NC region from Rockhill SC to Mooresville NC. Newly renovated with plenty of space for meetings and relaxing after a long day.

Parking is no problem.

Staff is friendly and helpful and very conscious of regular customers and road warriors.

Very close to Belk's HQ and SealedAir's New Home Base for 2016. A excellent location for morning business meetings.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 4/17-4/19/15. We were in town for a soccer tournament and this was a preferred hotel partner. We thought the hotel was very nice, great bar and pool area for the soccer players to relax. The hotel has been recently remodeled. Would recommend and would stay again.

Stayed April 2015, traveled with family
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chicago
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crowne Plaza is an upgrade from its days as a Marriott. Very nice meeting facilities in an area close to the airport. Sleeping rooms were quiet and staff very friendly and accommodating. Not alot of dining options nearby so recommend a car.

Room Tip: Higher floors seem quieter
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  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Denton, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We just had a civic organization state convention here, and this is the most amazing "We will make it work" banquet staff I have ever had the pleasure of working with. From the initial negotiation with the sales staff to the lead people carrying out our plan. Their renovated lobby/restaurant/bar provided lots of comfortable gathering space for our attendees. This is the fifth event we have had here in the last two years. All were very enjoyable.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Asheville, North Carolina
Top Contributor
79 reviews 79 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Charlotte for a weekend conference at the Crowne Plaza, which has recently been re-modeled. It is in a very peaceful, beautiful setting and the decor of the hotel is beautiful. Staff were very friendly and helpful. I was impressed with how smoothly they handled a conference with 400 attendees. The large rooms comfortably seated everyone for meals and there were plenty of smaller rooms for the break-out sessions. WiFi connection was free. The meals we ate there were very good. There were four elevators to provide service - never had to wait on them! We would definitely stay there again!

Room Tip: We requested a room on the 14th floor, which gave us a very nice view of the surrounding area.
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lynchburg, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel for a series of meetings that were being held at the hotel. Property was clean, but not as nice as I would expect for a Crowne Plaza. Room was nice and bathroom was modern, but the carpet appeared to be old and grungy. The biggest disappointment was the restaurant at breakfast. Way understaffed. All three mornings I had to sit at a dirty table and ask for someone to clean it so I could eat. Decided against the buffet, but it was well stocked. Ordered off the menu each day and had eggs with biscuits and gravy. Not real difficult, but it took an average of 20 minutes each morning. Restaurant is poorly managed and understaffed. For the last morning, I decided to hit the McD's down the street and had better service.

Room Tip: Rooms have a view of the I-77 or the parking lot.
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review, 6 days ago
Dear Mike C,

Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We have regularly scheduled cleaning of all our carpets to ensure this does not occur and protect the newly installed carpet. We will certainly follow up. We have also been very busy in our restaurant and are have recently recruited additional staff to meet the demand. We look forward to another opportunity to make your next stay a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Charlotte Executive Park

Address: 5700 Westpark Drive, Charlotte, NC 28217 (Formerly Charlotte Marriott Executive Park)
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
#45 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Charlotte Executive Park 3.5*
Number of rooms: 297
Official Description (provided by the hotel):
Our hotel is just minutes away from Uptown Charlotte, the airport and world class shopping. This hotel combines Southern hospitality with contemporary amenities such as business center, Food For Thought Restaurant & Bar, extensive fitness center/weight room, sauna, pools, sand volleyball court and Splash pool bar. All guest rooms have complimentary internet service. Nearby attractions include: Carowinds, Billy Graham Library, NASCAR Hall of Fame, sporting and entertainment venues such as Time Warner Cable Arena and Bank of America Stadium. ... more   less 
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Also Known As:
Charlotte Marriott Executive Park Hotel Charlotte
Marriott Charlotte

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