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“Never a better hotel stay” 5 of 5 stars
Review of Crowne Plaza Charlotte Executive Park

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Crowne Plaza Charlotte Executive Park
3.5 of 5 Resort   |   5700 Westpark Drive, Charlotte, NC 28217 (Formerly Charlotte Marriott Executive Park)   |  
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Ranked #53 of 170 Hotels in Charlotte
Jacksonville,Fl
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
“Never a better hotel stay”
5 of 5 stars Reviewed 3 days ago NEW

From beginning to end this hotel exceeded all expectations ! Polite welcoming employees . Very upscale lobby . Nice clean , quiet, comfortable rooms . Real nice linens . All in all a beautiful hotel .

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    46
    39
    23
    3
    6
See reviews for
23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Bloomington, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were in NC for 1 month for training for work. Louis and all the van drivers were so nice and helpful. They took us everywhere and were so nice about it. We really appreciated the kindness they showed. The staff at the hotel was also very friendly and accomodating. They were always so polite. Each meal was pleasant and tasteful. They went above and beyond to ensure we were taken care of.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Crowne Plaza Executive NC while on a work related trip. Not such a great trip...as work is never fun but this woman was fantastically accommodating. Quite friendly and informative. She made my stay comfortable and even made me laugh as she is quite ammusing. All customer service should be this easy going and friendly. Will definitely return. Thank you Jasmine.

Stayed November 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When the ongoing renovation is completed this will probably be a much better place to stay. I stayed there on 11/9-11 and at any given moment, only 1 of 4 elevators was working. and the lobby was almost finished but some of the floors/rooms apparently are not. The upside is that they were very friendly and helpful, the lobby bar was very nice and the bartender was attentive and helpful recommending a couple good places to eat. All in all, it was fine with a lot of upside. The location was close to the airport and, the light rail system. I was attending a show at the convention center and took the Blue Line from the Tyvola Station for $4.40 RT...parking would have been a minimum of $18 plus the traffic issue. If you need to be in the Uptown area, leave the car, the shuttle will take you to the station or you can walk or drive and park at the station. With the location and after the Reno, my rating would go up.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review, 4 days ago
Dear Keith J,

Though we can understand the distraction of a renovation during your stay, we've made every effort to minimize the sights and sounds so that it did not impact your stay. We did require to put an elevator out of service recently as the tile and surround were completed.

We trust that you enjoyed the rest of your experience. We recently held our Grand Opening on the 18th as a way to celebrate the finished product. We received numerous positive reviews and we hope that you will return to enjoy it. Thank you for staying with us and we look forward to seeing you again.
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Top Contributor
53 reviews 53 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay at IHG hotels pretty regular, it is a preferred hotel for my company. This hotel is going through a renovation, many parts of the hotel are already completed and they are quite nice. The bar in the lobby is nice, lots of TV's and space to sit and relax and enjoy a drink and whatever game might be on TV.

The rooms and few other areas are still going through the end of the Reno. This leads to some additional noise and mess. My room had not finished it's upgrades and the one next door was being worked on. They are sure to be nice when completed but not yet.

I look forward to the completed product and you should too. The hotel is close to the airport and some good restaurants and easy access to transit to the downtown. It's a good place to stay while on business.

Stayed October 2014
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Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review, 4 days ago
Dear tyrerubber,

Thank you for sharing your feedback. We join your sentiment about the renovations and we are proud to say that we have completed the renovations after holding our Grand Opening on November 18th. We also recently added some updates to our suites and Executive Level rooms to include a Bluetooth iHome clock radio which we know our guests will love.

We look forward to seeing you again soon as you had mentioned you were a frequent guest of IHG and presumably an IHG Rewards Club member. Please let us know if there is anything we can do to make your stay even more enjoyable next time you come to visit.
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1 review
5 of 5 stars Reviewed 2 weeks ago

This weekend I was being licensed as a minister and all of my family was traveling yo be with me. I was very cautious of the hotel I picked because my family notices EVERYTHING. Even though the hotel is clearly under renovation it is still beautiful. I would like to point out Wendy Burton from the front desk. She took the time out of her day to sit and just talk to my Aunt ; there is truly a blessing on her life and thank you so much for what you did for US.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TN
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel has undergone renovations and these renovations are Beautiful! We stayed in one of the newly remodeled rooms and I was beyond pleased. Everything was clean, modern and sleek. The guest services representatives were very accommodating and informative. All of the hotel employees were friendly and professional. The grounds were well kept, the parking was close and I always felt safe walking to my vehicle even at night time. The hotel is located a short distance from downtown and close to the interstate. I would definitely return to this hotel.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad C, Assistant General Manager at Crowne Plaza Charlotte Executive Park, responded to this review, 4 weeks ago
Dear LuckyGurl35,

Thank you for taking the time to share your feedback with us and others. We're glad you enjoyed your stay and we look forward to another opportunity to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Charlotte Executive Park

Address: 5700 Westpark Drive, Charlotte, NC 28217 (Formerly Charlotte Marriott Executive Park)
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Family Hotel in Charlotte
#46 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Charlotte Executive Park 3.5*
Number of rooms: 297
Official Description (provided by the hotel):
Our hotel is just minutes away from Uptown Charlotte, the airport and world class shopping. This hotel combines Southern hospitality with contemporary amenities such as business center, Food For Thought Restaurant & Bar, extensive fitness center/weight room, sauna, pools, sand volleyball court and Splash pool bar. All guest rooms have complimentary internet service. Nearby attractions include: Carowinds, Billy Graham Library, NASCAR Hall of Fame, sporting and entertainment venues such as Time Warner Cable Arena and Bank of America Stadium. ... more   less 
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Also Known As:
Charlotte Marriott Executive Park Hotel Charlotte
Marriott Charlotte

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