This is an awesome hotel and great location to city life. You must go and eat at "Blue".

The Marriott at City Center is undergoing renovation - this is timely as some of the decor is becoming dated. There was minimal disruption because of construction. The staff was very helpful and the hotel was comfortable with standard Marriott ammenities. However, if you are a light sleeper do not get a room facing the street as the street noise is very noticable. The windows do not insulate for sound very well. When I asked for a different room, the front desk was very accomodating. Overall, a nice stay.

Very nice hotel. Friendly staff, efficient check in. Great location - close to Belk Theatre, Convention Center and many restaurants. Bell staff knowledgable about area and can recommend and refer to restaurants with discounts etc. Area appeared safe, walked everywhere.
Pool area and gym are also quite nice. Kids loved the pool especially.
Parking was $12 to self park which was easy and accessible under the hotel. Valet parking was $18.
Definetely will stay here again.

We arrived at the front of the hotel, and were greeted by a very friendly staff member who offerd us the choice of self-park or valet parking. We chose the valet parking ($18.00 per day, but well worth it). Our view wasn't what we expected ( a parking garage) but by looking to one side, we saw trees all lit up with Chritsmas lights, and a good view of downtown Charlotte.

We had a problem figuring out the heat, and called to the front desk. The phone was answered by a very polite woman, who sent an engineer to our room in about 5 minutes, and it was around 10 p.m. Anytime we called down, for whatever reason, we were always treated very well by the staff. The breakfast buffet is a little expensive, but offers pastries, bacon, muffins, fresh fruit...all in all, really good. Juice and coffee are extra, so are the pancakes and waffles, but again we went back for more food, and really enjoyed the variety. Stay away from the $4.00 Fiji water!!!