I was "volunteered" aka bumped out for my flight in Charlotte to my home. In their comps, I was given a free hotel for the night (without my luggage). On the upside, the room was clean with a smaller bathroom. The water was fine. However, on the downside, the mattress was a basic motel stuff, hard springs throughout.

There are a Crackle Barrel and Waffle House is walking distance plus a gas station if the tank is empty.

For the money, I stay there again. But then, it wasn't my money.

I made reservations on the Hotels site to stay at the LaQuinta Inn Charlotte Airport.

When we arrived in Charlotte from Massachusetts we called for directions to the hotel and the young lady at the desk said "85, exit 33" and hung up. We found the exit after going on the highway and going north and then south only to find we needed only cross over 85 (not get on it!). We found the corner of Queen City Drive and went left to the end, turned around and went right to the end and then called the hotel again. The same young lady said "we're right next to Cracker Barrel". I asked if there weren't another hotel in that location. She said "yeh, Quality Inn, that's us". So, after an hour of driving around in the rental car we found the hotel. It has changed names, ownership and management. It is dirty, and moldy, and stinks of cigarette smoke and other things. When I mentioned the wild goose chase that the young woman sent me on she shyly said "I know" and proceeded with our booking. We did not have time to look for another hotel. We quickly prepared and left for the Statesville High School graduation ceremonies and barely made it to Statesville in time to get seats. This was my worst experience with Hotels. I hope never to repeat this one. Oh, and someone should tell La Quinta that their name is being used to draw customers to a flea bag.

Tina Johnson

The first room we were given had no cold water and the sink was broken. They moved us to a second room which was non-smoking, but smelled like an ashtray! The floor was not clean and I cleaned the bathroom myself before using it. After checking out, I realized I had left my cell phone in the room. Because I was at a conference, I could not return until 6 pm at night. I was told the cell phone had been put in the manager's office which was locked and that no one else had a key to the office. They then informed me that they were not allowed to call the manager back in to open the office. They said I would have to call him the next business day. I did and was told my phone would be put in the mail that day. One week later I had not received my phone. I called again only to be told that the phone was still sitting on the manager's desk. It was only after threatening to call the LaQuinta "headquarters" and complaining that I received my phone back. I will never be returning to this hotel again.
Moral of the story: Be sure you bring disinfectant with you and have gotten everything that is yours before you check out of this place. Better yet, book a room somewhere else.

I was leary of this hotel based on other reviews. Because it was so cheap and close to the airport -- and admittedly, because it was next to a Cracker Barrel, I booked one night for our arrival in Charlotte.

I was pleasantly surprised by our room near the pool. It was clean and much better than expected for the price. Since we were returning to Charlotte at the end of the week, we booked another room for our return.

Unfortunately, we failed to book the second night in the same room. When we returned, we were checked into a terrible room at the bottom of a staircase. This room was on the other side of the hotel from the first room. It was small, dingy, and there was mold in the shower.

I figured we were so exhausted that it wouldn't matter. I was wrong. The noise of the other guests arriving and tromping up and down that stairway with their rolling backpacks kept me up until 2 am. If you stay here, stay by the pool. The rooms are more comfortable, cleaner, and quieter.

In sum -- breakfast buffet a plus; airport shuttle a plus; rates a plus; and proximity to the nicest Cracker Barrel I have ever been to -- a DOUBLE plus!