The first room we were given had no cold water and the sink was broken. They moved us to a second room which was non-smoking, but smelled like an ashtray! The floor was not clean and I cleaned the bathroom myself before using it. After checking out, I realized I had left my cell phone in the room. Because I was at a conference, I could not return until 6 pm at night. I was told the cell phone had been put in the manager's office which was locked and that no one else had a key to the office. They then informed me that they were not allowed to call the manager back in to open the office. They said I would have to call him the next business day. I did and was told my phone would be put in the mail that day. One week later I had not received my phone. I called again only to be told that the phone was still sitting on the manager's desk. It was only after threatening to call the LaQuinta "headquarters" and complaining that I received my phone back. I will never be returning to this hotel again.
Moral of the story: Be sure you bring disinfectant with you and have gotten everything that is yours before you check out of this place. Better yet, book a room somewhere else.

I was leary of this hotel based on other reviews. Because it was so cheap and close to the airport -- and admittedly, because it was next to a Cracker Barrel, I booked one night for our arrival in Charlotte.

I was pleasantly surprised by our room near the pool. It was clean and much better than expected for the price. Since we were returning to Charlotte at the end of the week, we booked another room for our return.

Unfortunately, we failed to book the second night in the same room. When we returned, we were checked into a terrible room at the bottom of a staircase. This room was on the other side of the hotel from the first room. It was small, dingy, and there was mold in the shower.

I figured we were so exhausted that it wouldn't matter. I was wrong. The noise of the other guests arriving and tromping up and down that stairway with their rolling backpacks kept me up until 2 am. If you stay here, stay by the pool. The rooms are more comfortable, cleaner, and quieter.

In sum -- breakfast buffet a plus; airport shuttle a plus; rates a plus; and proximity to the nicest Cracker Barrel I have ever been to -- a DOUBLE plus!

This an older hotel with outside corridors that has been renovated.
Rooms were clean but the shower area is a little small. We were
missing a TV remote and the sink did not drain well but both issues
were quickly and pleasantly resolved. Breakfast was a somewhat lean
but we got a reasonable rate during NASCAR race weekend when
most other hotels were raising their rates like crazy. Another plus,
Cracker Barrel is right next door.

Stayed here two nights with my family. It was okay, but not quite up to other La Quinta Inns where I have stayed. Appears to be an older motel that has been remodeled. Rooms are smallish, bathrooms are quite small. Breakfast bar was above average. All guest rooms are on outside walkways. Cracker Barrel restaurant immediately adjacent was handy.