That this place used to be a La Quinta explains things a bit.

This is a hotel with exterior room access only, ie no indoor hallways etc. The windows of many of these rooms are covered with plastic, under renovations apparently. This wasn't made known to me when I booked the room at the front desk.

But the main issue was the smell when I opened the door ! It was an over-masked type of smell, like they used too much scented cleaner to cover something up... but the scented cleaner isn't very nice. I almost switched rooms, but didn't want the hassle. I left the door ajar (with the night lock on) and cranked the A/C to max, and that together with my adjustment of the scent seemed to help.

Nice king bed, quite comfortable. High speed wireless worked well. One-cup-at-a-time coffee maker was good and quick.

This hotel is under the approach path for Charlotte-Douglas Int'l Airport, so if you don't like the roar of jets going overhead, you might not want this hotel ! The door sealed the noise ok and the A/C fan helped too. I am a pilot actually so I quite honestly like the sound of jets cruising low overhead.

Although breakfast is available from 6:00 am onwards, when I went down at 8:00 am the staff were just making coffee then, and the garbage was overflowing.

I don't recommend the pool (see picture).

There are about 10 hotels within a mile of this hotel all along Queen City Dr. and the area. There is a Food Lion about 1/2 mile away.

We missed a connecting flight and were given a room here by the airline. The quality of the hotel is below what I would have expected -- the building is old, and right next to the highway. My biggest complaint was that the hotel provides only sheer curtains - and a light from the parking lot was shining directly into our room all night -- I couldn't sleep under these conditions. Also a lot of highway noise.

The beds were actually pretty comfortable with nice sheets. However, I would only stay here if you are looking for something cheap and don't mind a lighted room at night.

Beware! If I had read the other reviews, I would have been warned. You have been warned. Location is not so safe. Bad part of area. Room was like a dungeon...Urine dried on underneath of toilet seat. I cleaned it myself....yuck. decor old and did not match...rather worn out. Beds were fine. Noisy....other guests were wild in behavior....would not stay there again at all. Close to airport, but so are other motels that are nice and clean....choose one of them..Price is cheaper...but not worth the money
This should NEVER have the name of Quality Inn & Suites.

We stayed here twice. The initial reaction is that the room is clean. That is the surface. Dust was a 1/4 inch think in places. Sink stopper was missing and coffee (at least I hope it was coffee) was spilled on the bathroom door and never wiped off. This is just a few of the things. The advertised breakfast was pretty much non existent. A piece of toast and weak coffee. No juice, pastries, cereal, milk, etc. We went to a restaurant.

The staff is nice.

For the price, it seemed ok and we were only sleeping there. That was until I got home and the bites from the bedbugs all broke out. Never stay here unless you like to live dangerously.