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Quality Inn & Suites: Traveler Reviews


3100 Queen City Drive, (formerly La Quinta Inn Charlotte Airport), Charlotte, NC 28208
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Reviews you can trust

75% Do not recommend
3.0 of 5 stars 13 reviews
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[ Date ] [ Rating ]
Room had bad smell

Quality Inn & Suites

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3 of 5 stars
canuktrekker   6 contributions
Guelph
Apr 21, 2009 | Trip type: Solo travel

That this place used to be a La Quinta explains things a bit.

This is a hotel with exterior room access only, ie no indoor hallways etc. The windows of many of these rooms are covered with plastic, under renovations apparently. This wasn't made known to me when I booked the room at the front desk.

But the main issue was the smell when I opened the door ! It was an over-masked type of smell, like they used too much scented cleaner to cover something up... but the scented cleaner isn't very nice. I almost switched rooms, but didn't want the hassle. I left the door ajar (with the night lock on) and cranked the A/C to max, and that together with my adjustment of the scent seemed to help.

Nice king bed, quite comfortable. High speed wireless worked well. One-cup-at-a-time coffee maker was good and quick.

This hotel is under the approach path for Charlotte-Douglas Int'l Airport, so if you don't like the roar of jets going overhead, you might not want this hotel ! The door sealed the noise ok and the A/C fan helped too. I am a pilot actually so I quite honestly like the sound of jets cruising low overhead.

Although breakfast is available from 6:00 am onwards, when I went down at 8:00 am the staff were just making coffee then, and the garbage was overflowing.

I don't recommend the pool (see picture).

There are about 10 hotels within a mile of this hotel all along Queen City Dr. and the area. There is a Food Lion about 1/2 mile away.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since April 18, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Cannot recommend this one

Quality Inn & Suites

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2 of 5 stars
lmg11   12 contributions
Los Angeles
Apr 22, 2008 | Trip type: Family

We missed a connecting flight and were given a room here by the airline. The quality of the hotel is below what I would have expected -- the building is old, and right next to the highway. My biggest complaint was that the hotel provides only sheer curtains - and a light from the parking lot was shining directly into our room all night -- I couldn't sleep under these conditions. Also a lot of highway noise.

The beds were actually pretty comfortable with nice sheets. However, I would only stay here if you are looking for something cheap and don't mind a lighted room at night.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since January 08, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Beware

Quality Inn & Suites

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1 of 5 stars
lbelmore   1 contribution
Dallas, Tx
Jun 26, 2007
1/1 found this review helpful

Beware! If I had read the other reviews, I would have been warned. You have been warned. Location is not so safe. Bad part of area. Room was like a dungeon...Urine dried on underneath of toilet seat. I cleaned it myself....yuck. decor old and did not match...rather worn out. Beds were fine. Noisy....other guests were wild in behavior....would not stay there again at all. Close to airport, but so are other motels that are nice and clean....choose one of them..Price is cheaper...but not worth the money
This should NEVER have the name of Quality Inn & Suites.

  • Date of stay June 2007
  • Member since June 26, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Stay at your own risk

Quality Inn & Suites

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2 of 5 stars
TravelerfromtheNW   12 contributions
North Bend, Washington
Jun 24, 2007 | Trip type: Couples

We stayed here twice. The initial reaction is that the room is clean. That is the surface. Dust was a 1/4 inch think in places. Sink stopper was missing and coffee (at least I hope it was coffee) was spilled on the bathroom door and never wiped off. This is just a few of the things. The advertised breakfast was pretty much non existent. A piece of toast and weak coffee. No juice, pastries, cereal, milk, etc. We went to a restaurant.

The staff is nice.

For the price, it seemed ok and we were only sleeping there. That was until I got home and the bites from the bedbugs all broke out. Never stay here unless you like to live dangerously.

  • Liked — Big Bed.
  • Disliked — Bed bugs
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since May 18, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $67 (year-round)
Bumped out on a flight...get a free room

Quality Inn & Suites

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4 of 5 stars
catkins522   38 contributions
Ft. Myers, FL
Jun 19, 2007 | Trip type: Solo travel

I was "volunteered" aka bumped out for my flight in Charlotte to my home. In their comps, I was given a free hotel for the night (without my luggage). On the upside, the room was clean with a smaller bathroom. The water was fine. However, on the downside, the mattress was a basic motel stuff, hard springs throughout.

There are a Crackle Barrel and Waffle House is walking distance plus a gas station if the tank is empty.

For the money, I stay there again. But then, it wasn't my money.

  • Liked — Free room for the night
  • Disliked — Mattress
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since August 12, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d94158?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $67 (year-round)
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Quality Inn & Suites Also Known As

  • Quality Inn Hotel
  • Charlotte Quality Inn
  • Quality Inn Charlotte
Address: 3100 Queen City Drive, (formerly La Quinta Inn Charlotte Airport), Charlotte, NC 28208