My three friends and I booked a four night stay at the Holiday Inn, University Park, in Charlotte, NC through Hotwire. After booking, I called to request adjoining non-smoking rooms with two beds in each room. The staff was welcoming, professional, and courteous both times I phoned and was able to accommodate our request. Our rooms were clean, comfortable, and spacious.
There were a number of shops and restaurants within walking distance. We especially enjoyed Boardwalk Billy's Raw Bar and BBQ.
My only complaint is that, like in many hotels, the walls were thin. I woke before dawn one morning thinking our alarm clock was buzzing but the noise was coming from the room next door. When after 15 minutes it hadn’t stopped, I called the front desk. A hotel employee came up and checked. The room wasn’t occupied so he was able to go in and shut the alarm off. Again, the staff responded quickly and politely.
We had a wonderful visit in Charlotte and would recommend this hotel as home base. The location was convenient for exploring the area, the service was excellent and the accommodations were a great value.
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