I have stayed at this hotel many times. A few years ago my review wouldn't have been quite as glowing, but they have really spent a lot to effort to renovate this hotel. It now looks pretty new and the rooms are in great shape.

When I travel to Charlotte for work, this is my first choice of hotels. It is located close to the University Research area and is a short drive to most of the major employers on the northeast side of town.

Whenever I have had a problem, it has been addressed immediately and resolved to my satisfaction. The staff is friendly and helpful.

The beds are fitted with new mattresses and an abundance of pillows. The rooms look modern and the bathrooms are clean and spacious.

I have only ever eaten breakfast at the restaurant. It is always good. The buffet food is well prepared and always looks appealing.

Overall, my experience here has been good.

This was a very nice, very comfortable hotel. However, for a Hilton, there were cosmetic issues that I would not have expected such as peeling wallpaper, gaps between the ceiling and wall, stained carpets, etc. However, they were obviously just cosmetic, the room was very clean.

We got the room from Priceline.com for only $45/night and were very happy with the value. When in Charlotte again, we will definitely cross our fingers that we can get the Hilton from Priceline.com again.

If staying there, be sure to reserve some time for a walk on the boardwalk, playing on the playground (if you have kids), dinner at Ciro's right across the lake (delicious Italian food), and live entertainment at the wine shop across the lake.

Stayed for a conference during the weekend. Lovely hotel. I spent most of my time at the conference but I was pleased to discover there were many restaurants and shops within walking distance. I did not have a car but I did not feel stranded in the least.
The staff was gracious. The beds were fabulous. The bathrooms were a little on the small side and mine only had one sink. Not a big deal for only one person.
I especially enjoyed the small lake and walking trail behind the hotel. Good sightlines, enough shops and other people around to make it safe to walk by yourself. Jogging would have been a little difficult with the goose poop to dodge.
All in all, I am very pleased that the folks planning the conference chose this hotel

We stayed for 4 nights. Clean and when asked for extra towels, directions etc, got it right away. We only had breakfast at hotel, good but pricey. We went to a few of the resturants on the boardwalk Very Good. Wine store was GREAT!!! Hung out and listened to great music. Would stay again.