We stayed here for 3wks when our home in Charlotte flooded. My husband & I both travel extensively so we can be a little picky sometimes. But......we had absolutely no complaints here! the customer service is excellent at this hotel!
And the location is convenient to just about everything.
We booked two connecting rooms on the executive floor. The rooms were modern, clean and spacious. The executive lounge has a lovely two story view of the lake and surrounding area. The staff kept it stocked with drinks/appetizers/breakfast items and treats. Upgrading to the exec floor is well worth it!
The hotel has a beautiful lobby/bar area and is walking distance to numerous shops and restaurants.
We ate in the hotel's lakefront restaurant several times and really enjoyed it, especially the prime rib and lobster specials, seafood stuffed hush puppies, fried green tomatoes and several seafood dishes. The service was always excellent.
Special thanks to Mr. Bill the doorman for helping my kids surprise me on Mothers Day and for always having something nice to say on our way in/out each day! You made us feel very welcome.
Also, thanks to Gary, Brandon & Marieta at the front desk for making all our arrangements go smoothly & thanks to the awesome restaurant waitstaff, the executive lounge staff & the housekeeping department for looking out for us and making our stay so pleasant :-)
All in all, a great hotel!!
- Official Description (provided by the hotel):
- Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Charlotte University Place Hotel Charlotte
- Hilton Hotel Charlotte
- Charlotte Hilton