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“The shower is like a newborn baby boy pissing for the first time.” 2 of 5 stars
Review of Hilton Charlotte University Place

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Hilton Charlotte University Place
3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262   |  
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Ranked #22 of 170 hotels in Charlotte
Charlotte, United States
1 review
“The shower is like a newborn baby boy pissing for the first time.”
2 of 5 stars Reviewed July 30, 2013

Hilton did not deliver this time. Our stay was an overnight stay and glad it was. The full size beds were TOO small and uncomfortable. The best part of the room is the AC worked well. The hotel was JAMMED PACKED with people that evening. People "hanging out" by the check in area that you couldn't even get to it. Bags everywhere, people cutting in front of line & cut off on the way to the elevator. Rudeness was all over the lobby. The room was quiet but you could hear people being boisterous in the hallway late in the midnight hours. The water pressure was terrible. The shower is like a newborn baby boy pissing for the first time. Perhaps we just went on a very busy weekend. Nothing special about the rooms or the hotel. The hallways and carpet looked dingy & old. We could have saved $200 staying at another average hotel. I hope your visit is better. We will never stay there again.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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592 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Hickory, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2013

Wonderful hotel and staff. Great accommodations and location is wonderful. I have stayed here on two occasions and both times have been a delight. The location is perfect. Close enough to the center city, great food, shopping and events. I could see this being a perfect vacation spot for travelers.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
4 of 5 stars Reviewed July 24, 2013

We stayed at the Hilton for 3 nights, July 18-21, while attending our family reunion. I was one of the reunion coordinators and could not have asked for a better experience. Our reunion had over 140 attendees. There were 5 other reunions and 3 weddings at the hotel during the same weekend and the hotel staff was able to handle it all with no problem. From the initial planning, down to the actual weekend, the staff at the Hilton Charlotte University Place did a phenomenal job. Erin was great...she made sure that all meeting spaces requested met all of our needs. She was even able to accommodate us on any last minute request we had.
The hotel is very clean and the beds are very comfortable. Close to shopping, restaurants, and minutes away from downtown Charlotte. I would definitely recommend this hotel and will stay here again if I am in the area.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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alexandria, United States
1 review
5 of 5 stars Reviewed July 23, 2013

I always enjoy the Hilton. Very clean, beds are great, rooms are quiet. The executive lounge is great, and the hostess is always very nice. Breakfast selections are good, excellent fruit offerings, and the afternoon, evening cookies are delicious.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

I stayed at the Hilton to attend a conference at UNCC the following day. I thought the overall experience was great. The hotel was very nice, the room was wonderful and the view was really great as well. The staff were very helpful. I chose to stay at the Hilton for the safety and security, knowing the quality of this brand. I would recommend this hotel as well as other Hilton hotels to anyone.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2013

The hotel is 3.4 miles from the concert venue and is a great choice for accommodations during your stay. The staff is very accommodating and I have not been to a Ritz that has friendlier staff than this hotel. There are many choices to eat located very close to this hotel. Ask for a room facing the lake very pretty. The rooms are comfortable and at a good price.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Houston
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2013

The Conference rooms were great. Nice and friendly people working at Hilton University Park from front desk, bar, housekeeping, and food carting. Just wish the rooms have small fridge to put foods in for staying over couple of days to weeks. It will make the hotel even better place to stay for people with tight budget.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
#18 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Official Description (provided by the hotel):
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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