My visit to the Hilton Charlotte was a great experience. I was greeted by front desk staff member, Eric Jones, and immediately my mother and I felt special. The staff at the Hilton Charlotte was very professional and friendly. Every member we encountered was very courteous. Mr. Eric Jones did not hesitate when I asked if we could switch from a room with a king bed, which I initially requested, to a double bed. Also, He was very informed about the local area and sent up an area map to assist me with my search for certain stores/products. The bells man was polite and helped us carry our bags while we switched rooms. The host in the dining area greeted us and gave us carry out trays for our breakfast food. This was great because I could eat while I attended my online meeting in my room. The chef was patient and allowed me to pick my ingredients for my omelet. I could go on and on and tell you about all the great people I encountered during my stay but I will just end this by saying the Hilton University Place Charlotte's Staff is Awesome! I will tell everyone I know that they should stay at the Hilton whenever they visit Charlotte. Once again, thank you for a wonderful experience!
- Official Description (provided by the hotel):
- Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Charlotte University Place Hotel Charlotte
- Hilton Hotel Charlotte
- Charlotte Hilton