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“Charlotte University Hilton A WINNER!” 5 of 5 stars
Review of Hilton Charlotte University Place

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Hilton Charlotte University Place
3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262   |  
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Special Offer
SeaLife Package
Ranked #16 of 171 Hotels in Charlotte
Certificate of Excellence 2014
Hendersonville, United States
1 review
“Charlotte University Hilton A WINNER!”
5 of 5 stars Reviewed April 18, 2013

The staff at the Charlotte University Hilton go above and beyond to offer excellent and friendly service. It's always a pleasure to stay at this property. During our stay, which is an annual one, we spend four days managing a conference for over 300 college students. During that time, we use many of the conference facilities, the restaurant, the pool, the bar, etc. We, pretty much, have the run of the entire place. The staff is so accommodating and work to show they are happy we've returned and that we are happy both as a unit and as individual customers. It is refreshing in today's hospitality environment. I strongly recommend you give them a visit.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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860 reviews from our community

Traveler rating
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    225
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Gainesville, Florida, United States
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2013

I was there for a conference in early April, 2013. The last time I was in NC I was in downtown Charlotte and I didn't know what to expect this time. I was absolutely taken back by how beautiful the location is. I love the lake in the back yard, and staying on the 12th floor made that an enjoyment every hour of the day.
The executive lounge was definitely a plus. The staff were very friendly and they did everything to accommodate my needs.

Room Tip: Rooms on 11-12 floor get to enjoy the executive lounge. great food! Facing the back of the hotel l...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Advance, NC
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I was pleased with our stay. The room was very clean. The staff was friendly, we had daily conferences and they were very attentive. I didn't get to go and visit the outer malls but they were very invited. The Hilton restaurant had the best spinach and goat cheese salad, yum!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Laurel, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I've stayed at many Hilton brand hotels and this one by far was one of the nicest. Service was great, rooms were very clean and location was good. The food at the bar was also pretty good for bar food.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2013

Great business hotel
Fantastic breakfast buffet
Nice, clean rooms.
4 floors (of 12) are reserved for HHonors Exec members. While rooms are not a huge upgrade, its nice that they do care enough about elites to offer a differentiated product.
Lounge access for all exec floors, food in evenings and breakfast, beer/wine has a small charge.

Would definitely stay here again

Room Tip: include your HHonors number!
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, South Carolina
2 reviews
1 of 5 stars Reviewed March 29, 2013

This hotel had a very strange smell in the lobby and in the elevators. The room felt like a steam room and an inferno!! I basically checked out and checked into the Drury across the street. I don't even care that I am out the money for the night that I am not staying there!!!!

Room Tip: Choose a room at a different hotel!!!
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2013

I've stayed in this hotel once every 4-6 weeks for the last 2 1/2 years. It is walking distance to several pretty good restuarants - mexican, japanese/sushi, sports bar, italian, bar bq. It also has a good walking/jogging track behind it that circles the lake. There is several stores in the strip mall near by. The hotel is clean, the staff is extremely nice. I held a meeting for my team there last year and the planning staff was extremely helpful. The executive level has a nice lounge and the staff there is super. The only downside is that it has large meeting facilities so the hotel is often full/busy with various conferences.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Wheelchair access
Hotel Style:
#9 Business Hotel in Charlotte
#11 Family Hotel in Charlotte
#16 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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