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“Beautiful!” 5 of 5 stars
Review of Hilton Charlotte University Place

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Hilton Charlotte University Place
3.5 of 5 Hotel   |   8629 JM Keynes Dr, Charlotte, NC 28262   |  
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Ranked #20 of 173 Hotels in Charlotte
Certificate of Excellence
Gainesville, Florida, United States
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful!”
5 of 5 stars Reviewed April 16, 2013

I was there for a conference in early April, 2013. The last time I was in NC I was in downtown Charlotte and I didn't know what to expect this time. I was absolutely taken back by how beautiful the location is. I love the lake in the back yard, and staying on the 12th floor made that an enjoyment every hour of the day.
The executive lounge was definitely a plus. The staff were very friendly and they did everything to accommodate my needs.

Room Tip: Rooms on 11-12 floor get to enjoy the executive lounge. great food! Facing the back of the hotel l...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Shuyun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,077 reviews from our community

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Advance, NC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

I was pleased with our stay. The room was very clean. The staff was friendly, we had daily conferences and they were very attentive. I didn't get to go and visit the outer malls but they were very invited. The Hilton restaurant had the best spinach and goat cheese salad, yum!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank fshrsofmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I've stayed at many Hilton brand hotels and this one by far was one of the nicest. Service was great, rooms were very clean and location was good. The food at the bar was also pretty good for bar food.

  • Stayed March 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MaryamSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 1, 2013

Great business hotel
Fantastic breakfast buffet
Nice, clean rooms.
4 floors (of 12) are reserved for HHonors Exec members. While rooms are not a huge upgrade, its nice that they do care enough about elites to offer a differentiated product.
Lounge access for all exec floors, food in evenings and breakfast, beer/wine has a small charge.

Would definitely stay here again

Room Tip: include your HHonors number!
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nkimmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
2 reviews
1 of 5 stars Reviewed March 29, 2013

This hotel had a very strange smell in the lobby and in the elevators. The room felt like a steam room and an inferno!! I basically checked out and checked into the Drury across the street. I don't even care that I am out the money for the night that I am not staying there!!!!

Room Tip: Choose a room at a different hotel!!!
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank csrawl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 28, 2013

I've stayed in this hotel once every 4-6 weeks for the last 2 1/2 years. It is walking distance to several pretty good restuarants - mexican, japanese/sushi, sports bar, italian, bar bq. It also has a good walking/jogging track behind it that circles the lake. There is several stores in the strip mall near by. The hotel is clean, the staff is extremely nice. I held a meeting for my team there last year and the planning staff was extremely helpful. The executive level has a nice lounge and the staff there is super. The only downside is that it has large meeting facilities so the hotel is often full/busy with various conferences.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tidetraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 21, 2013

The hotel itself and the staff were great !

My biggest concern was the huge amount of people hanging out in front of the hotel and in the lobby area for hours on end. There was a roller derby event and there were hundreds of peolpe just hanging out. Many of the women were pretty scantily dressed. If we did not have an event to attend at the hotel itself, we would not have checked in and would have gone to another hotel. We also had an issue with noise from the room next to us- lots of people in and out and people smoking in a non-smoking hotel. This was even after they put us on the Executive level. We did call security and things were ok for a while, but then they started back up again.

While it is not the fault of the hotel who checks in for events, just be aware that this is a convention type hotel and you may want to ask before you make a reservation what type of events are planned for your dates. While chekcing in and asking for a quiet location/room in the hotel, the person at the front desk told us that we should have seen it on another very busy weekend- that there were more people. Just be aware.

At no time did we feel unsafe. There were several security personnel. This hotel did not seem to be in an unsafe area- it was just the large groups of people hanging out- some literally. We did sit in the bar / lobby area for a while with another couple and people watched. :)

The bar tender was worn out, but she did serve us quickly. There should have been more bar tenders scheduled when the hotel was full for several large events.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LSUalum87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Wheelchair access
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

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