Recently stayed here on business (conference). The conference was located in the hotel. Overall this place is very good: the rooms were clean and spacious, the conference space was comfortable and functionable, and all the food i ate at the conference was excellent. The business center was fully equipped, a fully functional gift shop, and very helpful staff. Room service was quick and the food very good. Breakfast, although expensive, was the freshest, best tasting I have had on the road-worth the price. One interesting feature about the hotel is that it is located in the center of shops and surrounded by strip malls- all with in walking distances but not so close as to be a distraction or cause you problems sleeping at night. Food choices was limited
one or two chain resturants and a mexican place are right out side along with a few pubs. Overall not a bad place to spend a few days if business leads you to Charlotte.

From the moment we stepped out of our taxi from the airport onto Hilton property, we were smitten! A gentleman bell-hop greeted us; we experienced considerate & efficient check-in & even though we did not have an executive room or lakeside view ~ we enjoyed a clean, good-sized comfortable one on the 8th floor. The hotel dining is elegant & delicious & the wait staff couldn't be more accommodating. Our every need was met, including needing a dress bag (long story)! We only stayed one night (for an Irish dance competition) but left feeling like we had a mini-vacation too.

My stay was very comfortable. I was especially grateful for the large desk, comfortable chair and availability of accessible outlets at the desk. Good food in the restaurant. This hotel is very comfortable for business travel. But what a nightmare pulling in and out. From the freeway exit to the turn is maybe a mile and took me at least 15 minutes. I had to cross 5 lanes (single direction) of traffic to make the left turn. The next morning it took me 25 minutes to drive 1.8 miles to my destination. This is not a pedestrian-friendly area so walking wasn't an option. This Hilton is great but there's a Marriott on the drive going into my company's campus that I'll stay at next time.

We have stayed twice at this hotel, both times for Irish dance competitions. Each staff member we encountered was courteous and friendly, able to help with our needs, even offering a better rate for an extra night's stay. The room (11th floor, executive) was quite large with two queen beds, requisite desk area, and seating. There is a small coffee feature, but no fridge/micro combo, so don't expect to keep food in the room. The bathroom was smallish, especially considering the large size of the room itself, but sufficiently furnished. I would have liked to see rooms on a non-executive floor for comparison, and will make a note of that the next time we visit. As far as the location of the hotel, it is right off I-85 on the north side of Charlotte, near Ikea, the UNC Charlotte campus, and plenty of shopping/convenience areas. Because it is a convention center, there is a great deal of coming and going; sometimes parking is at a premium, but we did not experience that at our event. Valet parking is available, but you can self-park in the surface parking for free. A full breakfast is available; I am unsure of the cost because we received free vouchers, but there is an omelet station and self-serve buffet. All in all, this is a very accommodating hotel with excellent staff and the sort of service you would expect from an urban Hilton hotel.