great place to stay ,great people make your stay much homie,i love the staff and the driver from pittsburg,very funnie and friendly,a most to stay the manager great very humble ,the rooms very clean and neat, excellent i love nice people and that what you get here,

My room on the 11th floor was clean and comfortable. The bed, linens and pillows were typical for a Crowne Plaza, slightly better than Holiday Inn/Holiday Inn Express. The building itself is older probably built in the early 1970's but is in good condition. There is fresh paint on the walls, new hotel grade carpet, granite and tile in the bathroom. AC unit worked fine with no problems.
Iron and ironing board were of good quality and functioned well. Two complimentary bottled waters and Kuerig single serve coffee maker with choices of Green Mountain Coffee or Celestial Seasonings Tea were available in room.
The staff was very friendly and helpful and is by-far the best part of this hotel. CK, Catherine, Mendez, Tiffany, Linda, Hyatt, Ricky and many other staff were all very eager to assist me with any needs I had during my stay. They all greeted me by name each time I saw them and always asked if everything was ok in my room. I noticed that other guests received the same wonderful customer service that I experienced during my stay.
The fitness center is adequate with strength and cardio equipment. However, the cardio machines are a little dated, but functional.
AAA Club rate at the time was $98.00/night. I believe this is a great rate for the convenient location to downtown.
This hotel does have a restaurant and bar. The food was tasty and of good quality. French Dip Sandwich and fries was $9, bowl of yogurt with granola and fruit was also $9. Several local and chain restaurants are within a couple of blocks of the hotel as well.

Our women's soccer team traveled to Charlotte to participate in the NC State Games. This hotel was very clean and quiet, even with a biker convention nearby. We enjoyed the pool area, the buffet breakfast, and the within walking distance shopping and eating. The only thing we noticed...that was kind of a pain...was about Charlotte, not the hotel. Not much is open on the weekends, during the day. The coffee shop and Quizno's nearby were closed, etc. We ended up finding a place to eat and get coffee. We took the complimentary shuttle, which is a great amenity. I'll probably stay here again, maybe for a Panthers game or something. Very clean and nice.

I traveled with my 14 year old daughter and friend with her 11 year old daughter to see Phantom of the Opera. Wanted a hotel downtown and reasonable. I booked through hot wire and got an awesome deal. We had a clean and nice room. We were shuttled downtown by "Bert". He drove us to eat downtown then picked us up after Phantom in about 5 mins. Would highly recommend!