My wife and I stayed on a friday night. As others have stated, the hotel was not busy this night. We were placed on the 3rd floor 2 rooms from the elevator. I overlooked the average quality furniture, the poor TV reception, the bleached drapes, the molded bath fixtures, the worn rug, etc, etc, etc.. The parking is extra. They price the cost of the hotel as upscale but it is not inline with the quality of the hotel furnishing.

We stayed in to have a quiet (and attempted ) romantic nite out. We dined in the hotel. Although the they do serve a dinner, it is served in the bar, as apparently the hotel does not have enough business to open the restaurant. So my romantic dinner is shared with bar patrons watching various TV shows. Food was poor to average, and certainly not in line with the $100 bill (no drinks!!!). We needed to remind the server that we needed silverware and salt, pepper, etc. It appeared folks don't eat there.

After dinner, we took out desserts up. The strawberries on the chocolate cake (should be in season) were mostly white inside, and the cheesecake tasted like it was stored for some time, with many other odors.

The evening was uneventful until 12am when someone turned on their TV next door (remeber we are 2 rooms from the elevator, so they must have been next to the elevator).
I was able to follow the storyline like I was watching it. I attempted sleep hoping they would eventually go to sleep as well. Finally at 4am we could no longer be patient. I called the front desk. I do not remember the exact comment from the front desk, but I was not impressed with the level of concern, and said someone would check.
About 5am it stopped. My question is why do they stuff people together when the hotel is very underbooked?

We checked out at 9am, with no one asking about our stay. My opinion is they really didn't want to know. I guess if you don't ask, you don't need to apologize. If other patrons are treated similarly, I am sure the staff gets bombarded with complaints. As of this date I have not been asked from Intercontentental Hotels via email either. Needless to say, the cost does not equal the value. This place is at best a 2 star and should be priced at half its rate.

Booked this trip as a getaway to Charlotte with some friends to celebrate New Year's Eve. The 3 of us are in our twenties. We booked the hotel because it was reasonable for our budget.

This was my first Crowne Plaza stay. I was impressed for the price. The room and bathroom were perfect. Nice size.

We only stayed one night. The hotel had their own private Lincoln towncars which took us to the nearby downtown nightlife for New Year's Eve.

We would recommend this hotel to others our age if you are on a tight budget. The location is perfect for downtown nightlife.

My stay at the Crowne Plaza Charlotte left a lot to be desired. I drove around the block twice upon arrival, because the front entrance to the hotel was not clearly marked and the hotel's shuttles were blocking the doors. The front desk staff wasn't exactly rude, but they were in no way polite. They acted like I was interrupting their conversation.

I was given a room right next to the elevator, although the hotel was clearly all but empty. Upon getting to my room, I found a CD of "soothing" music that the Crowne Plaza provides to guests to help them "relax." I soon learned that this CD is apparently intended to help you drown out the noise that bleeds through the walls. I could hear every word of the telephone conversation that occurred in the room next to me, and the racket from the elevator kept me up all night.

The bed was one of the worst I have ever encountered. There were crumbs and little pieces of chocolate on top of the "clean" comforter when I got ready for bed, and the pillows felt more like old afghans stuffed into pillowcases. The room itself was dingy, the furniture was in terrible shape, and the thermostat was dysfunctional. The temperature fluctuated between 65-80 degrees all night. In addition, there was a floodlight pointed straight into my window from the parking deck below. The hotel staff had thoughtfully provided a clothespin so that you could shut the curtains, but enough light made it through that I did not have to turn on a lamp to read - and I did plenty of reading that night since it was impossible to sleep!

I generally try to be optimistic and laid back when traveling, but the Crowne Plaza Charlotte really tested my patience. I don't like to complain, and since I was only staying one night, I decided not to contact the front desk about all of these problems. As a result, I got about an hour and a half of sleep on the night before my business meeting, and I will never stay at the Crowne Plaza again.

Me and my husband decided to take a last minute New Year's Eve Trip to Charlotte. I booked the hotel through Hotwire. When I saw where we were staying and I read the reviews here, I knew we were in trouble. I went anyway with the hope that maybe we got a bigger room and that maybe the walls wouldn't be so thin. Well, my hopes went unanswered because the room we had was sooooooo tiny that me and my husband could barely fit with our one suitcase. We were expecting to hear noise in the hall because it was New Year's Eve but the noise we heard ALL NIGHT long was from our neighbor and her lover. It was awarkard and we got no sleep. Please take my advice and don't let the name "Crowne Plaza" fool you; stay away from this hotel. It is not even worth the discounted price you get from hotwire just add $30 or $40 more and stay somewhere else.