My wife and I stayed on a friday night. As others have stated, the hotel was not busy this night. We were placed on the 3rd floor 2 rooms from the elevator. I overlooked the average quality furniture, the poor TV reception, the bleached drapes, the molded bath fixtures, the worn rug, etc, etc, etc.. The parking is extra. They price the cost of the hotel as upscale but it is not inline with the quality of the hotel furnishing.
We stayed in to have a quiet (and attempted ) romantic nite out. We dined in the hotel. Although the they do serve a dinner, it is served in the bar, as apparently the hotel does not have enough business to open the restaurant. So my romantic dinner is shared with bar patrons watching various TV shows. Food was poor to average, and certainly not in line with the $100 bill (no drinks!!!). We needed to remind the server that we needed silverware and salt, pepper, etc. It appeared folks don't eat there.
After dinner, we took out desserts up. The strawberries on the chocolate cake (should be in season) were mostly white inside, and the cheesecake tasted like it was stored for some time, with many other odors.
The evening was uneventful until 12am when someone turned on their TV next door (remeber we are 2 rooms from the elevator, so they must have been next to the elevator).
I was able to follow the storyline like I was watching it. I attempted sleep hoping they would eventually go to sleep as well. Finally at 4am we could no longer be patient. I called the front desk. I do not remember the exact comment from the front desk, but I was not impressed with the level of concern, and said someone would check.
About 5am it stopped. My question is why do they stuff people together when the hotel is very underbooked?
We checked out at 9am, with no one asking about our stay. My opinion is they really didn't want to know. I guess if you don't ask, you don't need to apologize. If other patrons are treated similarly, I am sure the staff gets bombarded with complaints. As of this date I have not been asked from Intercontentental Hotels via email either. Needless to say, the cost does not equal the value. This place is at best a 2 star and should be priced at half its rate.
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