I honestly do not know where these glowing reviews for this hotel came from. I've stayed in many Crowne Plaza's and this by far was the worst one i've experienced. Aside from a comfortable bed there was nothing nice about this property.

I checked in and was assigned a room on the 3rd floor. The lobby area was fairly nice. The elevator was old and slow with many scratches complimented by ugly carpeting. The ugly carpeting theme continued in the hallways. I arrived in my "much too small" room only to find a white comforter that was noticably dirty and a tv that had to have been from the 90's. I then attempted to log onto wireless internet (which is still called Best Western). I wasn't able to hold a connection for more than 5 minutes my entire stay. When i told the front desk about this they said that the way their wireless was set up is when any router in the entire hotel has a problem the entire system reboots itself which means if you get 5 minutes of uninterrupted internet time you should consider yourself lucky.

The bathroom was old and beaten up. The shower pressure was great with plenty of hot water but the tub and tile were old with some visible mold and mildew present. There was also some strange rubber blanket thrown on the bottom of the tub i assume to cover up the wear and tear from the 30 year old tub. This rubber blanket is constantly bunching up under your feet and is just plain weird. They need to replace the tubs in this Crowne Plaza wanna-be.

To sum it up you can do much much better than this hotel. It is neither cheap, clean nor upscale in any way. The expected amenities from a 3 star hotel are noticably absent from this property so i suggest you do what i will do in the future and stear clear as this Crowne Plaza totally misses the mark.

We were looking for a place to stay in Charlotte for just one night and didn't want to spend too much but wanted to be close to downtown, specifically close to Memorial Stadium. The Crowne Plaza ended up being an excellent pick. It was within walking distance of the stadium, and while it was a pretty good hike, we also had a nice walk to the uptown area (Tryon and College area). But no worries, the hotel has a free shuttle so we called and had them pick us up from Discovery Place when we didn't feel like walking back! The best thing about this hotel was the beds. They are so comfortable with a pillow top mattress, nice coverings, and seven pillows on each bed. I think they were feather, and they were so comfortable. The staff was very pleasant and helpful as well.

The only down side was the restaurant breakfast which was, as is typical in many hotels, way overpriced and not too impressive.So instead we walked across the street and got a great latte and bagel breakfast sandwich for a great price. I think the name was Koko-mo's. Would highly recommend this as well. .

I travel often for business and the hotels I stay at need to accept government per diem rates. Sometimes it's difficult to find decent downtown hotels that do, and this one fit the bill perfectly. Nice room, very friendly staff, and walkable to downtown, which is key for me!

I fell in love with this hotel. The people who work there bend over back wards for you. one of the best hotels i have ever stayed in. I went to charlotte with a couple of friends. we were with in walking disance from the bars and the bus station. i LOVE LOVE this hotel thanks for a awesome stay.