I honestly do not know where these glowing reviews for this hotel came from. I've stayed in many Crowne Plaza's and this by far was the worst one i've experienced. Aside from a comfortable bed there was nothing nice about this property.
I checked in and was assigned a room on the 3rd floor. The lobby area was fairly nice. The elevator was old and slow with many scratches complimented by ugly carpeting. The ugly carpeting theme continued in the hallways. I arrived in my "much too small" room only to find a white comforter that was noticably dirty and a tv that had to have been from the 90's. I then attempted to log onto wireless internet (which is still called Best Western). I wasn't able to hold a connection for more than 5 minutes my entire stay. When i told the front desk about this they said that the way their wireless was set up is when any router in the entire hotel has a problem the entire system reboots itself which means if you get 5 minutes of uninterrupted internet time you should consider yourself lucky.
The bathroom was old and beaten up. The shower pressure was great with plenty of hot water but the tub and tile were old with some visible mold and mildew present. There was also some strange rubber blanket thrown on the bottom of the tub i assume to cover up the wear and tear from the 30 year old tub. This rubber blanket is constantly bunching up under your feet and is just plain weird. They need to replace the tubs in this Crowne Plaza wanna-be.
To sum it up you can do much much better than this hotel. It is neither cheap, clean nor upscale in any way. The expected amenities from a 3 star hotel are noticably absent from this property so i suggest you do what i will do in the future and stear clear as this Crowne Plaza totally misses the mark.
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