The staff is five star at Charlotte Plaza Uptown. Jemel and Mendez made my check-in experience fantastic! The line was about 8 people deep when I arrived and I could tell I was in for a wait. Jemel hand delivered beverages to all the patrons in line and Mendez worked quickly to get us all checked-in. The entire staff was genuinely friendly and very helpful. I couldn't say enough about how positive they made my experience!
The room was a bit outdated, but very clean and comfortable. The pillows are especially nice and the city view is pretty decent. The elevator was super quick, even with a house full of guests attending an event at the arena. The lobby is newly renovated and very nice. There IS a fee for parking; $15 in and out.
I would reccommend Charlotte Plaza Uptown to anyone that isn't pretentious or a habitual complainer. It's a good hotel with great staff.
- Also Known As:
- Crowne Plaza Charlotte Hotel Charlotte
- Crowne Plaza Charlotte Hotel
- Charlotte Crowne Plaza
- Official Description (provided by the hotel):
- The Charlotte Plaza Uptown Hotel is the Place to Meet. We could have stopped with spacious guest rooms, but we didn't. We thought you'd appreciate the value of flexible meeting space and a staff that can take care of all the details. Ask our sales department about our Meeting Director. Our hotel offers two elegant ballrooms, our Carolina ballroom offers nearly over 6,000 square feet of banquet space which is a beautiful setting, perfect for corporate meetings, weddings, receptions and social functions. The hotel features a total of 8 separate meeting rooms which can accommodate both large and small events. Every time you plan your event with us, we guarantee it will be successful. We're confident that you'll be pleased with our meeting expertise at the Charlotte Uptown Plaza Hotel. ... more less
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