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Embassy Suites Hotel Charlotte: Traveler Reviews


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67% Recommend
3.5 of 5 stars 60 reviews
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Management could do better

Embassy Suites Hotel Charlotte

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3 of 5 stars
mrb62   20 contributions
Georgia
Apr 12, 2009 | Trip type: Family

Embassy Suites are my favorite hotels but this one was below standards for E.S. First the good. Nice rooms. Clean. Nice indoor pool and gym. Free parking. Room was only $94 a night b4 taxes. Now the bad. The parking lot is blocked off cordoned off for some reason with gate access coming and going. Annoying. Seemed to be only 3 luggage carts in the whole hotel. One was stuck on a broken elevator when we checked out. Nightly managers soirree was below standards for E.S. Line for drinks was long. You mean we can't pour a soda by ourselves? We're allowed to during breakfast. No one cleaned up spilled dorito chips laying all over the one little table they had for finger food. Breakfast the first morning was inadequate for the number of people staying. Food ran out pretty quickly. Second day was better because the occupancy dropped. My in-room internet service was a mess. It kept dropping so I had to get a refund. Management needs to get this place together. I'd only recommend it if the price is below $100 a night.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since April 27, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
All Around Nice Place

Embassy Suites Hotel Charlotte

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4 of 5 stars
ohio75   3 contributions
ohio75
Mar 31, 2009 | Trip type: Family

Driving to FLorida on vacation and we stayed here overnight to sleep and recharge for the drive down to Florida.

The staff was friendly and the rooms were nice and comfortable

Breakfeast was a big plus and enjoyable

Will stay again next year on our trip back to Florida

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since March 31, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A great place to stay

Embassy Suites Hotel Charlotte

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4 of 5 stars
worrywrt   2 contributions
va beach
Jan 20, 2009 | Trip type: Business

Very nice, comfortable hotel. The rooms were clean and nicely decorated. Granite counter tops and hardwood floor between the living room and bedroom made it feel nice and homey. It was like being in a little apartment instead of a hotel room.

Breakfast was good except Sunday they shut down the buffet an hour before breakfast was supposed to be over and anyone who came down after that had to stand in the "made to order" line if they wanted hot breakfast. The line got quite long and moved slowly and people were getting annoyed.

My only complaint would be the interent service. We brought our laptop with us to Charlotte but after we followed the directions to get online with the hotels internet...we found out it cost $10 dollars a day. Not expensive but c'mon...they can't offer free wi-fi?
All in all not a big deal though.

  • Liked — the comfortable home-like rooms and loacation to downtown area and malls
  • Disliked — no free internet
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Other
  • Age group 35-49
  • Member since March 29, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice Quiet Hotel

Embassy Suites Hotel Charlotte

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4 of 5 stars
BigOrange56   5 contributions
Nashville, TN
Dec 13, 2008 | Trip type: Business

Came to Charlotte for an overnight stay on business. Hotel is very attractive inside, check-in was simple, room was clean and well kept. Bed was very comfortable. Room was quiet and the property was centrally located on the south side of town.
Nice Managers welcome reception with breakfast flow and food taste being good.
I would reccomend this property for business travel. I like Embassy Suites overall, but find them rather generic for pleasure travel.

  • Liked — Clean, Quiet snd Efficient
  • Disliked — TripAdvisor
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 50-64
  • Member since November 17, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Business Hotel

Embassy Suites Hotel Charlotte

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4 of 5 stars
mainetoday   78 contributions
Portland, ME
Nov 24, 2008 | Trip type: Business

I was in town for 5 days/4 nights. Great rooms, very clean, love the separate living room and bedroom. The warm breakfast in the AM was good with eggs made fresh to order. And the happy hour in the evening was perfect. I did use the gym and the business center, both were adequate. The Omaha Steakhouse on site was very good and convenient. Would highly recommend this place to business travelers. Close to the Interstate and only a few miles from Uptown.

  • Liked — Full Breakfast in AM, Free Happy Hour, Great Location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since April 10, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d94122?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Embassy Suites Hotel Charlotte Also Known As

  • Embassy Suites Charlotte
  • Charlotte Embassy Suites
Address: 4800 South Tryon St, Charlotte, NC 28217