Embassy Suites are my favorite hotels but this one was below standards for E.S. First the good. Nice rooms. Clean. Nice indoor pool and gym. Free parking. Room was only $94 a night b4 taxes. Now the bad. The parking lot is blocked off cordoned off for some reason with gate access coming and going. Annoying. Seemed to be only 3 luggage carts in the whole hotel. One was stuck on a broken elevator when we checked out. Nightly managers soirree was below standards for E.S. Line for drinks was long. You mean we can't pour a soda by ourselves? We're allowed to during breakfast. No one cleaned up spilled dorito chips laying all over the one little table they had for finger food. Breakfast the first morning was inadequate for the number of people staying. Food ran out pretty quickly. Second day was better because the occupancy dropped. My in-room internet service was a mess. It kept dropping so I had to get a refund. Management needs to get this place together. I'd only recommend it if the price is below $100 a night.
- Also Known As:
- Embassy Suites Charlotte
- Charlotte Embassy Suites
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