I was overjoyed by the 2 room suite. 2 TVs, fridge, microwave and separate bedroom. The king bed was very comfortable...lovely sheets and the TV was clear in digital...I could live here for a short time.
I loved the 'atrium' look and the waterfall provided a soothing background noise. Really nice place...doing the happy dance and grateful my work provided this opportunity to stay here.
Starving hungry; I Then went to grab a steak to eat in their award winning restaurant. But no seats left for those in house guests (a professionally dressed women travelling by herself whose flights had been seriously delayed). In fact I was told that I could wait for 40 mins or I could sit in the 'overflow' room which unfortunately was serviced by a man who seemed very ubrupt and uninterested in providing good service to his customers...maybe he is having a bad day? But his whole dress and appearance seemed to suggest he really 'couldnt care less'. So I asked in my most nicest manner, how long would it take to get a steak....and he said over 40 mins.... I had a very early flight in the morning so I explained this to the barman who couldnt care less and wasnt able to offer any suggestions. in fact I sat for over 10 mins whilst he ran around and did other things, serving others. I ended up asking for just a salad as I was told 'that would be the quickest bc it doesnt need cooking', he explained to me. FINALLY, I got a water and a red wine....once I received my salad I left the steak restaurant to go back to my room and cry...by myself ....so...suggest you save your money on the steak restaurant...most people have a lot less patience than me and Im sure they would write worse reviews than I just did
I was also dissapointed & sad to miss out on the managers reception and breakfast. I left too early & got in 10 mins too late.... However, I did hear its very good
Dont worry about the reviews suggesting the hotel is starting to look worn and tired....I stay in hotels half the month with my job and I didnt notice much of that at all.
Maybe if you book a table for the RESTAURANT...and not the overflow back room you might have a nice...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.