Weekend stay. Rooms were clean, great setup with separate bedroom, wet bar and living space. Location was great for downtown activities. Easy access on/off interstate and several trendy neighborhoods. Hot breakfast was good, but the continental breakfast area was not adequately stocked or re-stocked for the number of guests at the hotel. We were unable to get breakfast during one morning - it was all gone. Waited 10 minutes with no new food put out.
The noise level was unbelievable! The atrium just echoes any voice, waterfall, laughter, chatter, or whisper. We were on 3rd floor and it was still loud and outrageous at 11:45pm Saturday night! Hallway noise, slamming doors, kids running the hallways. It was a bit better with bedroom door closed, but for guests on the sleeper sofa, there was very little sleep. While the hotel has signs about 10pm noise curfews, it didn't seem like it was well enforced. Unfortunately when parents don't supervise their kids, we all end up regretting it. Hotel needs to do a better job of enforcing their rules for all their guests to make the stay enjoyable.
Microwave and fridge were great. No free wi-fi will make me stay elsewhere in this day and age though. Family has too many devices... Kids have homework on laptops.
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- Also Known As:
- Embassy Suites Charlotte
- Charlotte Embassy Suites