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“Here for business” 4 of 5 stars
Review of Courtyard by Marriott Charlotte SouthPark

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Courtyard by Marriott Charlotte SouthPark
3.0 of 5 Hotel   |   6023 Park South Drive, Charlotte, NC 28210   |  
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Ranked #40 of 171 Hotels in Charlotte
Certificate of Excellence 2014
Trinity, North Carolina, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Here for business”
4 of 5 stars Reviewed February 1, 2013

I stayed two night's for business the room's are very clean the bed was soft I didn't have kids running up and down the halls so I could work and sleep all in all a pleasant stay the staff were friendly and helpful so I would definitely stay again

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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145 reviews from our community

Traveler rating
    53
    64
    19
    6
    3
See reviews for
37
22
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 24, 2012

Terrific stay. Staff bent over backwards to make our stay pleasant. We were able to use a meeting room for a pizza night with extended family at no extra charge. Great price and convenient location. Pool courtyard area woul be great in warmer weather.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, NC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2012

My girlfriends and I stayed at this hotel in November 2012. It was for a leisure trip to Charlotte. The hotel itself was nice and clean. There were a lot of guests during our stay but the noise was minimal. We had a double-queen room. The only complaint I have is that our bed was sort of hard, while the other bed was extremely comfortable. This probably isn't the case for every room, but I did want to point that out. It wasn't so bad where we requested to switch rooms, but the mattress could have been a lot better. Also, I left my coat hangint in the closet and I called the day after we checked out to ask about it. I haven't received a call back yet but the day isn't over yet. Overall, if you are in town for business or play, this is a great option to choose!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 10, 2012 via mobile

Stayed in the hotel with my brother for one night. Staff was friendly, room was clean, overall a good experience. The location is in the middle of South Park with a lot of possibilities to eat.

Would stay there again when I am on a road trip.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 5, 2012 via mobile

This is a big hotel, many rooms are far from the lobby. The building and floor plan seem to be 20yrs+- old as do the office building nearby. It was far from my biz location but was the nearest with a room. I usually prefer Courtyards, however as the mid-priced option. This one has the new lobby, with bistro and lounge. The rooms are dated, especially the bathrooms, but have the new bedding and other decor.

Couple of complaints, there was some peeling popcorn texture in my room, and a 1"+ gap under the door!! (See photo). This is a huge privacy concern that should be addressed.

Overall an average experience.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CLTEX, General Manager at Courtyard by Marriott Charlotte SouthPark, responded to this review, October 8, 2012
Thank you for your comments in regards to your recent stay. We truly appreciate your comments regarding the hotel and we strive to consistently meet our guest's expectations. We are very excited to be receiving our guest room renovation that will be completed by January 31, 2013. Thank you again and we hope to have you back soon!
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Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2012

Went here with my husband for a weekend getaway. The The Southpark Mall is less than a block away. Great shopping if you want Upscale shops. The hotel was clean, updated, with no visible signs of wear and tear. The Beds were comfortable but not fantastic for the hotel rating. Wonderful Mexican restaurant located right outside the back door of the hotel (Pacos Tacos and Tequila.) The only complaint is the pillows that you use to sleep on are fiber filled, lumpy and small. Would expect a better pillow for the hotel rating it uses.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster, Massachusetts
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 25, 2012

I have been staying at this hotel for the past two years whenever I visit Charlotte. It find it very comfortable and convenient. The staff is efficient and friendly, the rooms are clean and comfortable and the lobby amenities are exactly what a traveler needs. It has been perfect for me on the occasions I have traveled with family and those times I am alone.

Room Tip: This hotel has rooms that overlook the courtyard and there is no extra charge. Rooms next to the st...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Charlotte SouthPark

Address: 6023 Park South Drive, Charlotte, NC 28210
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Romantic Hotel in Charlotte
#32 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte SouthPark 3*
Number of rooms: 149
Official Description (provided by the hotel):
Courtyard Charlotte SouthPark features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Less than twenty minutes away is the Charlotte airport (CLT) and within ten minutes is Uptown Charlotte, Historic Charlotte and the Charlotte Convention Center. The SouthPark Mall, Bank of America Stadium, and Charlotte Bobcats Arena are also within close proximity to our Charlotte hotel. ... more   less 
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Also Known As:
Courtyard By Marriott Charlotte Southpark Hotel Charlotte
Courtyard Charlotte Southpark
Charlotte Courtyard
Charlotte Marriott

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