Stayed in the hotel with my brother for one night. Staff was friendly, room was clean, overall a good experience. The location is in the middle of South Park with a lot of possibilities to eat.

Would stay there again when I am on a road trip.

This is a big hotel, many rooms are far from the lobby. The building and floor plan seem to be 20yrs+- old as do the office building nearby. It was far from my biz location but was the nearest with a room. I usually prefer Courtyards, however as the mid-priced option. This one has the new lobby, with bistro and lounge. The rooms are dated, especially the bathrooms, but have the new bedding and other decor.

Couple of complaints, there was some peeling popcorn texture in my room, and a 1"+ gap under the door!! (See photo). This is a huge privacy concern that should be addressed.

Overall an average experience.

Went here with my husband for a weekend getaway. The The Southpark Mall is less than a block away. Great shopping if you want Upscale shops. The hotel was clean, updated, with no visible signs of wear and tear. The Beds were comfortable but not fantastic for the hotel rating. Wonderful Mexican restaurant located right outside the back door of the hotel (Pacos Tacos and Tequila.) The only complaint is the pillows that you use to sleep on are fiber filled, lumpy and small. Would expect a better pillow for the hotel rating it uses.

I have been staying at this hotel for the past two years whenever I visit Charlotte. It find it very comfortable and convenient. The staff is efficient and friendly, the rooms are clean and comfortable and the lobby amenities are exactly what a traveler needs. It has been perfect for me on the occasions I have traveled with family and those times I am alone.