I was stranded in Charlotte when my flight was cancelled for 2 days die to snow and ice
I spoke with Sherri who made resevation. She was very nice and accomedating.
When I arrived at the hotel, every bit of twenty people were waitting to check in.
This wad when I met Sherri. She was just as nice in person as she was over the phone. She has excellant customer service and took care of everyone and got them in rooms in a timely manner.
When I got to my room I was pleased with the way the room looked. It was great, other than soap and towels missing the room was good. I called Sherri at the front desk to get towels and soap and she had housekeeping here within 5 minutes. The next day Shannon was my housekeeper, who brought me towels the previous day.She was my housekeeper for my stay and she did an excellant job. She was fast and the room looked just as it did when I checked in.
I also notice when I arrived that there is security on site 24 hours a day. He makes you feel safe especially when you see him walking the hotel checking on cars, doors and employees.
Just want to say thanks to Sherri and Shannon for being so nice to me while I was there. I will dafinetly be back.
- Also Known As:
- Days Inn Airport North Charlotte Hotel
- Days Inn Airport North Charlotte Hotel Charlotte
- Best Western Charlotte
- Charlotte Best Western
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