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Days Inn Charlotte Airport / Coliseum: Traveler Reviews


3101 Scott Futrell Drive, I-85 & B. Graham Parkway Exit 33, Charlotte, NC 28208
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Reviews you can trust

75% Do not recommend
2.0 of 5 stars 16 reviews
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Worst hotel ever!!!

Days Inn Charlotte Airport / Coliseum

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1 of 5 stars
sitasman   1 contribution
North Carolina
Jun 27, 2008 | Trip type: Business, Family

My wife and I live about 3 hours away from Charlotte and were in the area to do an interview. The interview that we had was on Tyvola road and we need to stay some place close. We had checked some other hotels that did not have any rooms. I saw the Days Inn and was thinking that it would be a great place to stay. Due to all the car break ins that happen in that part of town we were a little nervous to stay in a hotel that didnt have security. When we got in the hotel I asked the front desk clerk if they had security which she lied and said yes. We made the decision to stay considering the fact it was almost 2am and we have a small child. When we got in the room everything looked fine and I was going to take a shower and to my surprise there was no hot water. After about 10 minutes we finally got someone to come see what was going on. They told me we could change rooms. So we packed back all of our stuff up and moved to a room that was two beds instead of two. Working in the hotel business I knew that was a cheaper room and I was not going to be down graded. At this point it was almost 3am and I was very upset. We finally got a room with a king bed. I sat on the bed which felt like it was make by the Flintstones and tried to sleep. It was impossible. You know for $75 we should of had a good stay but it was the hotel from hell. I would never tell someone to stay there.

  • Liked — Nothing
  • Disliked — Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Business
  • Traveled with Family with young children
  • Age group 25-34
  • Member since June 27, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $59 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
Don't Stay Here or Park Your Vehicle Here While You Travel.

Days Inn Charlotte Airport / Coliseum

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1 of 5 stars
Vadivetraveler   2 contributions
Virginia
Apr 30, 2008 | Trip type: Couples

In Mar. 2008 my wife and I, and another couple, flew out of Charlotte for a 10 day dive trip to the Caribbean. On the other couple's recommendation, we decided to stay overnight at the Day's Inn Airport, 3101 Scott Futrell Dr., as they had stayed there before and had good experiences. When we got there our friends noticed that there was new management and staff. The management told me that I could leave my vehicle parked there while we were gone, that the hotel shuttle would deliver us to and pick us up from the airport, saving the long term parking fee. I was told a specific spot to park in, being told that it was "in front of the office where they could keep and eye on it." The overnight stay was adequate, on par with most of the hotels that are being bought out/managed by families. I felt like we had gotten a good deal, and believed the hotel when they told me that my vehicle would be ok while I was gone. I left nothing visible, and there was no outward indication that these items were in the truck. The parking space was in a direct line of sight with the office window, about 40' from the front door, and there were no other vehicles blocking the view.
When I returned at 1:15AM, 10 days later, I found that my truck had been broken into, GPS and checkbooks stolen, our friends' clothes bag had been taken, and the door lock had been damaged. Upon questioning the manager, I was told that what happens in the parking lot is not the hotel's responsibility. I demanded that the police be called, and was informed that the CMPD wouldn't come out for a car break-in, because they were so prevalent in the area. It turns out the Charlotte as a whole is one of the hottest spots in the nation for GPS theft. I left Charlotte, made the 3 hour drive home and had to make my complaint with the CMPD the next morning by phone. After looking at the crime map I discovered that car break-ins in that area were far and away the most frequently reported crime.
I have persued the matter with the hotel management, explaining my belief that they ARE responsible for what happens in the lot, especially when they told me to park in a specific place so that they could keep an eye on it. The manager agreed to talk with his boss to determine if the hotel would cover my losses and damage, which totaled about $800.00. He was supposed to call me back within ten days but 30 days later I have heard nothing. I don't expect to, either, based on the indifferent attitude that was displayed throughout by the hotel staff.
Shortly after my trip, a co-worker of my wife was going through Charlotte and had planned to stay and park at the same hotel. After hearing our story, they decided not to park at the hotel, but to use the long term parking at the airport. They later reported to us that during the night they stayed at the hotel, car alarms went off in the parking lot about 3 AM, making them glad that they didn't decide to park there during their trip.
My recommendation to you - don't park there, don't stay there, and don't expect them to be held responsible for anything.
The president of the Day's Inn knows about this incident, but says that it is up to the individually owned hotel to decide what it will do.
I know what I WON'T do - I'll never stay at a Day's Inn again, anywhere, anytime. I travel with sufficient frequency that this will be a significant amount of money going to other hotels.

  • Liked — Close to the airport
  • Disliked — Getting my vehicle broken into
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 30, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Not What I Expected

Days Inn Charlotte Airport / Coliseum

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4 of 5 stars
PharmaSeeTheWorld   2 contributions
Beverly Hills
Mar 10, 2008 | Trip type: Business, Solo travel

So, I am visiting Raleigh and Charlotte area for graduate school tours. From past experiences at Days Inn (New York, Los Angeles) I have been trying to avoid them, but of course, it was the cheapest option I could find at $44.95. Price was very low. Anyhow, I wasn't expecting anything, just probably very motel-type commodities. Anyway, thankfully there is a shuttle to the hotel so that was nice. The driver was very helpful, even though he seemed very rushed. The service at front desk was surprisingly pleasant. There was one in particular that seemed to show extra interest in making my stay comfortable. Well, I go to my room and it looks pretty decent! I like to check my sheets and pillows for hairs and anything else, and sheets were spot on clean. the bathroom was nice too. you could tell they recently did renovations or some sort of massive change because the fixtures and furniture looked fairly up-to-date for a days inn. My television wasnt working so i called and maybe in a couple minutes some guy came up and fixed the problem (he ended up lugging another tv from another room) Overall, I was very impressed by the quality for the price I paid. If youre looking to save money, then the days inn here is a good bet. of course, if you have couple hundred a night to spend then i would recommed a hampton inn.

  • Liked — Cheap price but expensive quality
  • Disliked — its still a
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 18-24
  • Member since March 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $59 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
Best BANG for Your BUCK!!!

Days Inn Charlotte Airport / Coliseum

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5 of 5 stars
adammehdi   1 contribution
adammehdi
Mar 10, 2008

Clean Rooms, Good Customer Service and Free AIRPORT SHUTTLE! The rate was low for what you get-- a ride to and from the airport, FREE Breakfast, BIG ROOMS and Smiling Faces!

If you are a budget minded traveller, this is the place for YOU!

  • Date of stay March 2008
  • Member since March 10, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Clean sheets, clean floor, not much else was clean

Days Inn Charlotte Airport / Coliseum

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2 of 5 stars
fsuskiier   4 contributions
Tampa, FL
Mar 7, 2008

Not a pretty site. The floor was smoky except for our non smoking room all-the-way at the end through the smoke. Floor had new carpet and curtains were nice, but seriously lacking a paint job and we could have done without the mold in the bathroom corners. It had been cleaned , but they would require stripping the grout to get it removed. The cracks and holes in the walls made a nice rustic addition. Hey what do you expect from a cheap hotel. A nice gentleman warned us to lock our car as his was broken into the night before. If you have to save $20. this is the hotel for you, but if you've got a little wiggle room, room elsewhere.

  • Date of stay March 2008
  • Member since March 07, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d94093?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $59 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
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Days Inn Charlotte Airport / Coliseum Also Known As

  • Days Inn Charlotte Airport
  • Days Inn Charlotte
  • Charlotte Days Inn
Address: 3101 Scott Futrell Drive, I-85 & B. Graham Parkway Exit 33, Charlotte, NC 28208