We stayed at the Blake with a large group...The Avon Walk for Breast Cancer...we had to be up each morning between 4 and 5 o'clock. Many flew in from out of town for this event.
Here are my complaints about The Blake:
1. There was NO room service available.....which is rediculous, especially for the people who flew in and had no idea of where to go eat and no transportation.
2. The restuarant was a joke....there were about 8 things on the menu, the service was terrible and the chicken was even undercooked...one lady was even warned by the waitress to check the chicken. I heard yesterday that the whole "restaurant thing" was put into place specifically for this weekend and the Avon Walk...so they are not set up to have a restaurant.
3. I called to reserve a refrigerator for my room and was told I had to do it at check in. I asked the person on the phone if they would run out because we definitely would have a lot to go in the fridge...she assured me they wouldnt. THEY DID. We had no refrigerator.
4. I was told that all who stayed on the 12th floor had no phones in their rooms .
5. Many were without a/c on Friday night. (this would have put me over the edge)
6. We had no internet service in our room....unless we wanted to pay $10 per hour....rediculous.
7. We were charged for a movie we didnt watch ...... we got that corrected. Apparently, if you put the tv on a movie channel it automatically charges you with no question of "do you want to pay to watch a movie, yes or no".
8. The tv channel selection was really really bad....
9. We decided to listen to music on TV and only got 6 free minutes... we would have to pay MORE MONEY if wanted to listen to it longer.
10. The elevators gave us a fit on several occasions.
11. We had to pay $20 to park.....maybe that is normal, but I thought it was rediculous considering we were hotel guests and the rest of the ammenities, or lack thereof.
12. One of the walkers had their huge bathroom mirror fall off the wall on Saturday morning and shatter...
13. The bathrooms are tiny....the shower has no door...only a piece of glass that covers half.....so water splashes out all over the bathroom when you shower...not to mention it was cold not being able to close the shower curtain/door. (we had warm water though....praise God)
14. One of the girls who didnt have a phone in her room asked for a wakeup call or knock on the door.....they were woken up on Saturday morning, but the hotel staff "forgot" to wake them up on Sunday morning