The Blake is severely mismanaged. It's renovated many of it's rooms and is "trying" to be a nice, hip hotel, but it simply isn't b/c it seems no one in management cares.
Examples:
- The renovated rooms look nice, but they choose to buy cheap hard mattresses.
- The bathrooms look hip, but then your realize not having a shower curtain floods the floor.. Yes, the showers have a half glass door as a curtain... nothing really blocks the water. My floor was flooded after every shower.
- The receptionists made it a point to check us in late b/c "we booked through Expedia". She mentioned this 5 times making it clear we would not get good service b/c we used Expedia (ridiculous).
- They have a pool table in the hotel lobby/bar, but only offer broken pool sticks.. Seriously, every pool stick was broken. How hard is it to buy two new sticks... even one new stick.. so people can play?
I will say the location is great if you have business downtown and everyone (minus the receptionists) are very nice.
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