Second Review!! Dark rooms; 85 degrees (after about 7 or 8 hours of 55 degree AC an employee came to fix the system); not enough towels and wash clothes for the number of people in the room; way too small bathroom; bugs, etc.
NOW they have charged us $800 for a cracked window that was cracked when we arrived!!! I freaked out over the window when we first arrived. We were on the 12th floor! I would not let any of my family get near that window which they gave me a hard time about. We assumed that the management knew about the window and since we would only be in the room to sleep and a short time in the morning before we left we didn't say anything to them. We also had other things on our minds...the reason we were in Charlotte, the hot room, getting enough towels, how far we were from uptown. My husband has called several times and as of right now the general manager has not returned any of his call.
DO NOT STAY AT THIS HOTEL!!! You will be better served staying outside of the uptown area and taking a cab in!
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