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“Great Service” 4 of 5 stars
Review of Ruth's Chris Steak House

Ruth's Chris Steak House
222 South Tryon, Charlotte, NC 28202
704.338.9444
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Ranked #32 of 2,008 Restaurants in Charlotte
Price range: $45 - $60
Cuisines: American, Steakhouse, Seafood, Wine Bar
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Restaurant details
Good for: Large groups
Dining options: Late Night, Private Dining, Reservations
Dining style: Fine Dining
Cross street: E 4th
Transit: Lynx Light Rail Stop number 25660 at Tryon Street & 3rd Street
Description: They call Ruth’s Chris founder Ruth Fertel, the First Lady of American Restaurants. But before there were 130+ locations serving 25,000 steaks a day, there was a fearless single mother of two who tore an ad from the local newspaper that read “steak house for sale” and thought, “I can do that”. The year was 1965. It’s a great American story of how one person- a woman, at a time and in a business dominated by men took an idea and made it sing. What Ruth lacked in experience she made up in hard work. But it wasn’t just sixteen – hour days that made her steakhouse an icon. Ruth had the divinely simple, yet uncommonly magical way of touching people with genuine kindness- the way food and love and people just fit together in her hometown of New Orleans where the legend was born. in 1976, there was fire at the original Chris’ Steak House, destroying the restaurant and leaving Ruth in a difficult situation. But Ruth was smart, and she learned to trust her instincts. Ruth plowed forward and within seven days she was back in business in a new location just four blocks away on Broad Street in New Orleans. Tired of guests calling her Chris but not wanting to lose to loyal customer base who knew the restaurant by it’s longtime name, Ruth renamed her restaurant “Ruth’s Chris Steak House”…and the rest is history.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Service”
4 of 5 stars Reviewed September 24, 2012

Restaraunt was fine.. .very pricey. My husband lost his wallet there and the refused to look for it until we were already back in Fayetteville NC then they wanted to tell us that we would have to come all the way back to get it. Had to call corporate office to get this rectified however if he does not get his wallet back this review will change and I will file a complaint with the BBB

  • Visited September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 reviews from our community

Visitor rating
    80
    22
    29
    10
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Toronto, Canada
Top Contributor
154 reviews 154 reviews
52 restaurant reviews
Reviews in 58 cities Reviews in 58 cities
107 helpful votes 107 helpful votes
“Best Staff of any Ruth Chris I have been to”
5 of 5 stars Reviewed September 19, 2012

Without a doubt the best staff of any Ruth Chris I have been to. It grows without saying that the food at Ruth's is amazing., but the reason I keep going back to the Charlotte location is the warm and attentive staff. After a long day of traveling, I can count on a great meal and a smile on my face when I visit. Great service is the key to a great dining experience.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntersville, North Carolina
Contributor
17 reviews 17 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Good place!”
5 of 5 stars Reviewed September 13, 2012

We went here for my birthday and it was very nice. The atmosphere was really nice and the food was good.

Visited February 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Never bring clients”
1 of 5 stars Reviewed August 22, 2012 via mobile

We are corporate clients and occupied the private dining room. Service couldn't be worse. 2 hours into the night and we've only just gotten salad course. Never bring clients here

    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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Amber G, General Manager at Ruth's Chris Steak House, responded to this review, November 15, 2012
I apologize that your service was not up to our standard. You should have received better service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
33 helpful votes 33 helpful votes
“Great service and food!”
5 of 5 stars Reviewed August 10, 2012

Even though I'm not into chain restaurants, this one has consistently great service, great food and is an excellent choice for business and Pre-theater/special occasions!

  • Visited June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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