This was by far the best Four Points I have stayed in. It had clearly been recently upgraded as the decor was spotless and the carpets were nice and plush throughout. Our king room was actually a small suite, with the living area fully separated from the bedroom/bathroom. Judging by the fire escape map, most all rooms were of this size. We even used the small kitchenette, as we had leftovers both nights of our stay. The bed was quite comfortable, and the TVs were new flat-panel LGs. We only used the staff for check-in and check-out, but in both instances they were very accomodating.

The only downside for the hotel was the air conditioning unit in our room - even with the fan on low, it wouldn't stay on consistently, and every time it turned on, it sounded like a space shuttle taking off. Thankfully, we were tired enough that we slept right through it.

We paid with Starwood points, and I would certainly stay here again given the difference in points between this hotel and the flagship Sheratons in town. Yes, you're about 5 miles from downtown, but the light rail station is 2 blocks away is you don't have a car. Overall, a pleasant surprise for a hotel brand that typically doesn't live up to Starwood expectations.

I was in town for NASCAR All Star weekend. This hotel was nice and clean. It looks like it just got a make over. They did a great job. It is less than a 1/2 mile from freeway. Across the street from the new trolley line to downtown.

This is a great place, I would recommend it to anyone staying in Charlotte.

Stayed here and was pleasantly surprised. Looks like it has been overhauled and they did a great job. Help was friendly and the King room althouh a little small was very nice. Great value!

I think this hotel is recent conversion from another hotel (Morgan?), so it seems fresh and new. The hotel is about half 2 room suites and half rooms, and I was upgraded to a suite. I haven't seen a room, but if the suite isn't much more expensive, I would go with the suite. The suite had a sitting area, desk, refrigerator, microwave and flat screen TV. The bedroom had another flat screen TV and bath area. The staff I dealt with were all friendly and helpful. The hotel has a shuttle to/from the airport every 30 minutes, and it is an easy drive from the airport (about 10-15 minutes on mostly highway). Ample parking. About 5 miles from downtown Charlotte. There is a pool, exercise room, business center, etc., but I didn't use those facilities. When I visit Charlotte again, I will stay here. The hotel is close to the airport, highways, convenient location and probably much cheaper than downtown properties (I paid $88/night for 4 nights).