The rooms were ok. The staff were not very helpful or friendly at all. The pool area was not cleaned one time during our week stay. The hot tub did not work the 1st night that we were here and we had to ask for them to fix it. I asked them to call us when it was ready and they never did.
Then to top it all off - our car was broken into on our last nights stay - a Thursday night. The staff was not helpful at all except to try to give us the number for the police non emergency number which was not correct. We left the hotel after getting our smashed window fixed 4 hours later than we had planned. 12 cars were broken into including ours.
I would not recommend the Residence Inns at all. This is the 2nd time that our car has been broken into at a Residence Inn. (the other one was in Atlanta - 3 months ago).
Something needs to be done about hotel parking lot security besides posting the "we are not liable" signs!
I expect a little bit more security at this type of Marriott hotel.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video

