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“Great downtown hotel” 4 of 5 stars
Review of Hyatt Place Charlotte Downtown

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Hyatt Place Charlotte Downtown
3.0 of 5 Hotel   |   222 South Caldwell Street, Charlotte, NC 28202 (Second Ward)   |  
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Ranked #57 of 171 Hotels in Charlotte
Tallahassee, Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great downtown hotel”
4 of 5 stars Reviewed July 22, 2014

Wonderful location centrally located to great restaurants within walking distance. The hotel was modern and clean with friendly, courteous staff. The breakfast was a pleasant surprise with a good variety. For a great view of the city don't miss visiting the 21st floor, wow!

Room Tip: Rooms away from the ice machine are quieter.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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102 reviews from our community

Traveler rating
    39
    37
    18
    7
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Raleigh NC
Top Contributor
139 reviews 139 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

The location is good, easy walk to several spots. As other posts have said it is not easy to find the valet parking station. There is a really nice rooftop restaurant. The pool is outdoor on the roof. The room was clean, there were a lot of TV stations. The breakfast was good and the overall service was good. We will stay here again when visiting Charlotte.

Stayed July 2014, traveled with family
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Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

Stayed he for three nights in Feb. location is just a few blocks from the central downtown boulevard. Walking is not an issue. Hotel is still having small issues. I discovered that there were leveling cleats still visible under the counters in the lobby in public view. I mentioned this to the general manager... How did such a visible location gone unnoticed by the contractor or the hotel managers? I could never imagine building a home and leaving these in plain sight!
Room was a corner suite with a king and a living, dining, and kitchen space. Kitchen was not adequately provisioned for use. Plates, silver wear? Lovely bathroom with modern fixtures and a great shower made a difference. Tiled stall with sliding doors big enough for two sure beats the average. Would stay again.

Stayed February 2014, traveled on business
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1 review
5 of 5 stars Reviewed July 9, 2014

I was extremely pleased with my recent stay at the Hyatt Place Charlotte Downtown. As soon as I arrived I was greeted by a warm professional Valet parking attendant that kindly provided service with unloading my luggage and parking my car. I was greeted by a warm professional ambassador upon checking in that made the process extremely easy, quick and seamless right in the midst of providing assistance to other guests for two separate family reunions and a bridal shower. I found the room to be extremely comfortable, quiet and immaculate. My view was phenomenal and I really appreciated the chase lounge with the soft warm blanket which I used while watching television. The amenities of the property were endless and all within reach as I especially enjoyed the multiple flat screen televisions in the sleeping area and dining area. I thoroughly enjoyed the hot breakfast provided during my stay which was replenished by kind attendants who offered assistance with special requests. BRAVO Hyatt Place Charlotte Downtown ambassadors!!! Well done!!!! I look forward to my next stay at the property when I return to the "Queen City".

Room Tip: All rooms are spectacular as it overlooks the city of Charlotte and the hotel property starts on the...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 8, 2014

this was our first trip to downtown Charlotte -- the hotel is very modern and clean and staffed with great folks--very professional and attentive and helpful.
the room was wonderful and the breakfast was great. very close to shops and food and entertainment and NASCAR museum.
we plan to go back

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Atlanta, Georgia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

This hotel was a good location to stay at very clean, friendly staff and a OK breakfast. The hotel entrance is hard to find and you can only valet park your car ($20) per day ouch. But, I would come back and stay again the quite sleep was worth it.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, South Carolina
Top Contributor
248 reviews 248 reviews
52 hotel reviews
Reviews in 113 cities Reviews in 113 cities
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed July 3, 2014

The staff are what make this property an easy 5 star rating in my opinion.
Good location with many downtown options just a short walk away.
The hotel is fairly new and everything seemed clean and well maintained.
Our room (1124) was huge and appointed with everything to make our stay pleasant.
The valet ($20 daily) is the best option for parking as you can come and go as you please.
The only semi negative would be the internet speed could use an upgrade.

Room Tip: 1124 huge corner room facing Nascar Museum
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charlotte Downtown

Address: 222 South Caldwell Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 171 Hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charlotte Downtown 3*
Number of rooms: 172
Reservation Options:
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