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Country Hearth Inn Charlotte: Traveler Reviews


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93% Do not recommend
2.5 of 5 stars 13 reviews
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Listen to the other reviews. Do not stay here.

Country Hearth Inn Charlotte

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1 of 5 stars
legendsfade   5 contributions
Austin, Texas
May 30, 2009

My sister and I were visiting Charlotte for a concert and found Country Hearth Inn through an online package deal. Since we're both graduate students, we thought that having a cheap place to stay (about $40) would be a smart idea.

However, the place was shady and odd from the moment we pulled into the lot. When we were checking in, there was half-eaten food sitting on a counter - not on a plate or a napkin, but just on the counter. There were stray birds wandering around in the back office. The lampshades looked like someone had punched them. The woman ahead of us in line kept requesting a specific room, insisting that she really liked that particular room and that she "liked the view." My sister and I had a hunch of what that might mean that this woman stayed at this dingy place often enough to have a favorite room, but we decided to check in anyway.

I didn't feel particularly safe - we showed up in the daytime, but our room put us in the back parking lot where there were few lights. Most of the cars were concentrated in this back lot. Once we got to our room, the first thing I noticed was the smell. The clerk had told us it was a non-smoking room, which it clearly wasn't due to the heavy odor of smoke (I am allergic to cigarette smoke). There were brown stains and rot in the ceiling, and the room looked like it hadn't been cleaned in a while. The bed sheets definitely did not appear clean.

Another red flag to the place was the sign on the back of the door once you entered your room: no refunds 15 minutes after check-in. I have never seen that type of notice, but it should tell you that the turnover rate is high enough that if the inn didn't have that policy, they wouldn't be making money because everyone would leave.

We managed to check reviews of this motel when we were actually in our room, and our gut instinct combined with past reviews pretty much told us to get out of there. If you're looking for a clean place for less than a hundred bucks, try the Residence Inn Marriott in downtown Charlotte. It's only about ten minutes away and is pretty much a palace compared to this place.

  • My ratings for this hotel
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since May 30, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Extremely filthy

Country Hearth Inn Charlotte

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1 of 5 stars
linniej1   3 contributions
Pensacola , Florida
Jun 11, 2008 | Trip type: Family

My 74 year old Father and I were traveling to Gettysburg on I-65 from Pensacola,Florida and needed to stop over night to rest at a hotel. We ended up at the Country Hearth Inn- Charlotte , NC.
After we checked in for two adjoining rooms we paid our money and drove around to the rooms 113. After entering the rooms we were shocked to see dirty walls, and cigarette burns, fesses stained in the toilet, the smell was overwhelming of musty stench.
All I wanted was to take a nice bath but as I entered the bathroom it looked like someone had urinated in the tub. the carpet was discuss-ting with grime and dirt. Just as I picked up the phone to call the front desk my Father came into my room with a look of shock on his face. He was telling me to come look at his room. I walk into his room it was even worse. His Television would not work, and the tub looked filthy with cigarette burns all over it. My father had requested a no smoking room but the room reeked of cigarettes. I went back to my room looked at the telephone that I just had in my hands moments before ,and was just shocked to see all the dirt on it. I took pictures of this room and my fathers room. His bathroom had all urine around the bottom of the toilet. I suggested we leave and my father being a bad diabetic said that he just didn't feel well and wanted to sleep for a couple of hours then get out of there. I agreed reluctantly due to his health. When I pulled the blankets back the sheets had big stains , and holes in them. Needless to say - I did not sleep at all. My father had gotten very ill from the smoke smell in his room. We left the Country Hearth Inn in the wee hours of the morning without bathing in the nasty tubs. I have never seen a more disgusting hotel in all my life. Everything I have just described I took pictures of.
Linnie

  • Liked — not one thing
  • Disliked — I am handycaped and the only working ice machine was up the stairs and than way down the hall
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since June 09, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $70 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
Murder at Motel

Country Hearth Inn Charlotte

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1 of 5 stars
bigalwhat   1 contribution
Auckland
Jun 3, 2008 | Trip type: Friends getaway

We were traveling around visiting nascar race teams and we had got a voucher book from McDonalds on our travels which had this motel in it at a cheap price ($35). Once we had checked in we were walking to our room and felt pretty dodge from the start. We were even to scared to get our bags out of the car. At about 10pm we went to wendys to get some dinner and took it back to our room and also took our bags in at this time. We got to our room and put the latch across the door. About 20 mins later we heard a helicopter flying around, and then we had a knock at our door, we just sat there slient and didnt answer the door. We heard the neighbours talking to someone but couldnt really hear what they were saying cause of the helicoper buzzing around. I woke up in the morning and turned on the tv to see a head line on the news to say Murder at Motel and it had a picture of this motel. "Shortly before 10:30 pm last night, two motel employees were shot by an armed robber at the Country Hearth Inn, located on Equipment Drive . One employee died at the scene and the other suffered serious injuries but is expected to survive." I read a few other articles after this and they have a high crime rate, the cops go there about twice a week.
This Place is way to Dodgy.... dont stay here

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Other
  • Traveled with Friends
  • Age group 25-34
  • Member since June 03, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $70 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
Great Stay!

Country Hearth Inn Charlotte

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5 of 5 stars
sparks5967   1 contribution
Springfield VA
May 26, 2008 | Trip type: Family

What a wonderful stay for our family!

Yes, I went into this family trip with some anxiety- my husband planned this excursion for his birthday celebration. It was all about a a trip to the Lowes Motor Speedway for a NASCAR event... eek.. I must admit we had a great time. The hotel, although older, was maintained in fine order. Our room was very clean, the pool was wonderful and we had a great stay. If we return to the area, we will stay again!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Family with young children
  • Age group 35-49
  • Member since May 26, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d559397?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $70 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
Beware!

Country Hearth Inn Charlotte

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1 of 5 stars
realraybon   1 contribution
KY
Oct 17, 2007 | Trip type: Couples

Worst room I have seen ever. Nasty, nasty. I stayed in the room for 2 minutes and felt dirty. The plunger left in the bathroom was a nice touch .

  • Liked — Nothing
  • Disliked — Not Clean!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
  • Date of stay October 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 17, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d559397?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $70 (year-round)
Call now to book: 1-800-423-1439 from Expedia.com
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Country Hearth Inn Charlotte Also Known As

  • Country Hearth Hotel Charlotte
Address: 5301 Equipment Drive, Charlotte, NC 28262