We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Consistently good!” 4 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
4400 Sharon Road, Ste 227, Charlotte, NC 28211-3606 (Barclay Downs)
704-770-0076
Website
Menu
Improve this listing
Ranked #120 of 2,008 Restaurants in Charlotte
Certificate of Excellence 2014
Price range: $21 - $30
Cuisines: International, Dessert, Eclectic
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Breakfast, Late Night, Reservations
Neighborhood: Barclay Downs
Charleston, West Virginia
Top Contributor
77 reviews 77 reviews
42 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Consistently good!”
4 of 5 stars Reviewed August 22, 2013

Great meal last night with party of 6 members. Short wait and they use beepers so you can enjoy the balmy evening on the patio adjacent to the restaurant and South Park mall. Food quality, and server, Jeremy, was attentive and professional but not hovering or pushy. They charged 18% automatic gratuity. No problem but we would have tipped more. Search out this restaurant when visiting Charlotte.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

395 reviews from our community

Visitor rating
    158
    137
    68
    20
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Neosho, MO
Senior Contributor
29 reviews 29 reviews
12 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Beautiful restaurant!”
5 of 5 stars Reviewed August 20, 2013 via mobile

I visited with a group on business and we had a wonderful meal here. Our waiter was extremely knowledgeable on the entire menu and was a great help when ordering. Food portions were huge and amazing! Of course the cheesecake was to die for! Great atmosphere!

  • Visited August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“YUM!!”
5 of 5 stars Reviewed August 14, 2013

Bang Bang Shrimp, Salmon, and Shrimp Gumbo. We didn't even eat cheesecake this time, but everything else was delicious! :)

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
76 reviews 76 reviews
66 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Service could be better”
3 of 5 stars Reviewed August 11, 2013

Food is good as always. Not the place if you are looking for a romantic dinner. They might as well have you sitting with strangers. The need o space the tables out better.

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“HUMONGOUS Ultimate Red Velvet Cheesecake”
4 of 5 stars Reviewed August 9, 2013

Ate with my friend here in the afternoon. Be prepared for around a 20 minute wait if going around lunch time-mid afternoon as this place was packed when I arrived! Also if you like privacy ... ask for a booth ... some of the 2 seat tables are VERY close to the person next to you which some people would not find appealing while dining out. The service is great, very attentive. The menu has nice choices and is can be a little pricey depending on what you are ordering. I ate off of the under 500 calorie menu because I knew I was going to be ordering cheesecake later in the meal. I ordered the turkey burger with a side salad. Turkey burger was great and had this amazing special mayo that came on the side. I took half of the turkey burger home. The salad was great and had some nice mixed greens in it. I ordered the Ultimate Red Velvet Cheesecake which is HUMONGOUS and amazingly sweet. It was very good but I ended up scraping the back layer of white chocolate chips off as it was far too sweet for my taste. Overall I got stuffed and it was a little too expensive for my taste. They sure do have a nice selection of cheesecakes though so stop by if you're craving a fat slice of sweet goodness just be prepared to pay a little for it :)

  • Visited July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Cheesecake Factory, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.