We have been to the Palm twice in the last month, so I'll review based on both visits.
This restaurant is perfect for both romance and business dinners, and I have already recommended it to a friend who will be celebrating a wedding anniversary soon in Charlotte. The atmosphere is suitable, with a variety of seating choices, including an outdoor section. The wait staff is respectful, knowledgeable, and most of all, professional, which we have learned not to take for granted.
The menu is diverse, reaching well beyond just excellent steak choices. I had the chicken piccata, and the portion size was large, way more than I could finish, but the quality was very good. I also had the clams casino and clams oregonata appetizers, both very tasty. On our second visit, I ordered the small filet mignon, and have to rate it very highly. Our sides were also top notch and great additions to our entrees. The tuna appetizer was cooked perfectly.
The signature dessert is not to be missed if you've never had it: a bag of doughnuts with chocolate to dip them in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.