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“Nice change of pace” 5 of 5 stars
Review of Dunhill Hotel

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Dunhill Hotel
3.5 of 5 Hotel   |   237 N Tryon St, Charlotte, NC 28202   |  
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Ranked #17 of 170 hotels in Charlotte
Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice change of pace”
5 of 5 stars Reviewed March 27, 2009

Perfect location in the middle of everything. I booked this property for its location. However, I was pleasantly surprised by the historic charm and ambience. What a great hotel! We will definitely be back!

  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPZCharlotte, General Manager at Dunhill Hotel, responded to this review, March 30, 2009
Thank you very much for taking the time to let us know about your stay was. We truly appreciate your kind comments.

We are delighted that we have had the opportunity to provide the level of service we expect our guests to receive.

Our goals is to exceed our guests highest expectations. I will be sharing your comments staff at our next staff meeting.

Best Regards,

Michael Zubel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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250 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Providence
1 review
5 of 5 stars Reviewed March 3, 2009

I chose the Dunhill as our conference hotel for a small (20 to 25 people) event held in Charlotte by my employer in February 2009. From the time I created our room block with the hotel staff right on through to the last of our attendees checking out, I couldn't have been more pleased. The hotel's central location couldn't be any better. Our attendees were able to walk to everything. The Dunhill has real historic character, the rooms are very well-furnished, and the staff is fantastic. If you're organizing a conference or similar event in Charlotte, this is the place!

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
1 review
5 of 5 stars Reviewed January 2, 2009

I stayed at the Dunhill Hotel in downtown Charlotte for two nights in November and highly recommend it to anyone traveling for business or pleasure. It's located right in the middle of Charlotte's unexpectedly bustling (well, unexpected by me) center--an easy walk to city hall, the business district, the convention center (and eventually, the NASCAR hall of fame), a couple of museums, and a number of restaurants and bars. It's a handsome old building, and the rooms are comfortable and tasteful. The staff is helpful and friendly. And it's a good value: I paid $139 a night (I think that's with AAA discount). Also, it's nice that they don't try to nickel and dime you like so many of the chains: $4 for a bottle of water? At the Dunhill the bottles of water are free. :-)

  • Liked — location
  • Disliked — no major problems
  • Stayed November 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, NC
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 20, 2008

I reserved a room at the Dunhill for a weekend getaway for my birthday this past September.
For the high price I paid, I expected something big, elegant, and worth the money. I definitely didn't think I got it.

Great location right in the middle of downtown Charlotte, but the place is really really small.
The room was small, the bed very, very squeaky, and the walls really thin.

The bathroom was okay, but also very small and nothing special.

The website promised a pair of bathrobes to every single room in the hotel, but once we got there it turned out you had to pay $50 for each robe.

By nightfall, I was really regretting going to a hotel without a pool, especially for how much I paid for it.

Room service was okay, but the food was mediocre (and a little cold), took half an hour to come up, and cost me almost $70 just for breakfast.
I spent just a little more than that on my birthday dinner the night before at a really nice restaurant down the street.

Hotel promised drinks in every room, but was just a bottle of coke and a water in the tiny fridge under the TV. The maid was, however, really nice about bringing us more.

There was no problem with noise (except hearing TV from other rooms), and checking in and out was really simple and fast.

Turn down service was nice, especially the tasty pillow chocolates, but that wasn't enough to make me feel better, especially due to the lack of other amenities.

Overall I think this hotel is okay, but definitely not as great as it claims to be, and not worth more than $100. Everything looks nice, but it was really small and mediocre.

  • Liked — Turndown service and the classic look.
  • Disliked — The size of the rooms, and the lack of amenities, including a pool.
  • Stayed September 2008, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 26, 2008

We stayed one night on a stopover as we decided to have a look around Charlotte, rather than just connect through. It is a business hotel, so I expect most people are on expense accounts. By our standard, it was expensive, but so are all the downtown hotels in Charlotte. By booking through the hotel web site we got a seniors discount. The taxes are comprehensive. They have a city tax, a state tax, a county tax and an "occupancy tax" (one of the bigger ones). The front desk were unable to explain what it was.

The room was huge with two massive beds. One bed was about the size of hotel rooms we stayed in in Japan. The beds had silly posts on the corners, which may have looked good, but were impractical - sticking up in front of the TV screen, and asking to be walked in to in the dark.

The hotel promised a newspaper. They did not deliver, but provided one when I asked. There is free coffee in the lobby if you do not have breakfast included.

  • Liked — Location
  • Disliked — Price, silly bedposts
  • Stayed September 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
1 review
4 of 5 stars Reviewed September 30, 2008

If you like the historic charm of a boutique hotel, stay at the Dunhill Hotel in uptown Charlotte within walking distance of many good restaurants (including the Monticello within the Dunhill), corporate headquarters, Mint Museum of Art and Crafts, Discovery Place & the Convention Center. We lived in the Charlotte area for nine years where I was involved with the Mint Museums and I always used the Dunhill for our out-of-town speakers. I was surprised to see that it was rated so low among Charlotte hotels, but if you want new, this is not the place for you.

  • Liked — Charm and Location
  • Disliked — Smaller Rooms of Varying Sizes
  • Stayed January 2006, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2008

My boyfriend and I are Charlotte locals yet we don't spend a lot of time in Uptown. I booked a room at the Dunhill thinking it would be the perfect way to celebrate his birthday. The room was small and on the 3rd floor, but with the rain pouring outside, it felt cozy. The in-room frige is a bonus as we brought our own cocktail makings. The bed is comfy if you like a "bouncy" bed. The staff is very accomodating and friendly. I forgot my toothbrush and the bellman ran one up to me within 5 minutes of calling to see if they had anything like that on hand. We ate dinner next door at Zink which was incredible! Breakfast was very disappointing at Monticello (the restaurant in the Dunhill). The food sounded good, but was lukewarm upon arrival from our odd & defensive server. We were basically too hungover to deal with that kind of attitude or to complain about it. We would definitely recommend this to anyone who appreciates historical buildings and isn't looking for a lot of space in the room or bathroom. Proud to live in a city with this hotel!

  • Liked — Location
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Dunhill Hotel

Address: 237 N Tryon St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Charlotte
#21 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dunhill Hotel 3.5*
Reservation Options:
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Also Known As:
Dunhill Hotel Charlotte

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