Stayed in room 1001 for three nights. Queen bed with small sitting area and workspace. Good light in the room, top floor of hotel, end room. Good bedding. Tho on top floor, I heard lots of street noise and sirens. The hotel itself was quiet.
I arrived around noon and was greeted warmly, upgraded and able to check in early. Everyone who works at the hotel is lovely and helpful. I did not encounter one person who was rude or apathetic. The complimentary breakfast was very good for a free breakfast. Free bottled water and Diet Coke in room + coffee maker + small fridge.
Uptown is a nice area. I was surprised that while there's plenty of retail space, there's no shopping to speak of. It's all banks and restaurants. I was asked for money on the street every day, all day. The area feels fairly safe.
The rooms could use some freshening - the carpets have seen better days. Better lighting in the bathroom would be nice. Better towels, too.
Ordered room service one night and it was just so-so.
Housekeeping was a bit erratic: Some standard items missing (shower cap), turn down service skipped one night (no chocolates, but tip was taken). The room was very clean, so it was an amenities issue, not a cleanliness issue.
room 1001 is off on its own
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.