My husband and I had a weekend get-a-way and stayed overnight at the Dunhill. The staff was very helpful and accommodated all of my requests; feather free bedding, extra pillows, and sodas of our choice in our refrigerator. I requested a low floor, due to my fear of heights, but we were right next to the street and the cars revving their engines at the stop light all night long kept us awake. It was my choice to request a low floor, but I can't imagine anyone could have slept in this room. It was beyond the hotel's control and we could have requested to move to another, quieter room, which we will do next time. Other than that, we had a lovely time.