We stayed at the Duke Mansion for 3 nights for our anniversary. We had booked the fanciest room (the Nisbet Room), based on the web site pictures. When we arrived, we found out that it had been double-booked for the first night. I don't know how they managed this & don't know why they didn't tell us ahead of time. HOWEVER... they put us in a different room for the first night & moved us to the Nisbet Room for the following 2 nights -- and our first night was FREE! They also brought champagne to our room, which we assumed was because of the mistake. So they definitely tried to make up for it. The first room was on the 3rd floor & was not that great. Just a basic room with Asian decorations (which doesn't make sense in the Duke Mansion). It was a nice place to stay, but not hang out in during the day. There was a roof window, but we couldn't see out it very well, as there was a desk in front. So we didn't have much of a view. Then the Nisbet Room was all that we had expected!! Beautiful!!! Huge with gorgeous furnishings & a screened-in porch (shared with the room next door), complete with a porch swing (one for each room). Breakfast was included in the morning. If they have more than 10 people staying overnight, it's a buffet. Otherwise you order off a short menu. The mansion is very elegant with beautiful gardens (although smaller gardens than I had envisioned). The service really depended on who was at the front desk at that particular shift. Some of the people there had impeccable customer service & others just weren't up to par for that level of accomodations. But overall, it was a great romantic stay. They provide coffee & cookies in the afternoon. Oh...they also host parties there, so beware that there may likely be a party or reception on a weekend night. The first night there was loud music, although we fortunately couldn't hear it too badly from our room. They also allow children. So in our small room on the 3rd floor, we could hear a family with kids next door. This is less likely on the 2nd floor with the fancier rooms. Also, the neighborhood is gorgeous & it's wonderful for taking walks!! It's also convenient to many nice restaurants & not too far from South Park Mall area. Rooms come with VCR's.