I stayed at the Duke Mansion for a week on business due to the price and location. It's in the heart of Myers Park which features some of the most beautiful homes in Charlotte, NC. I checked in and my clothes needed to be ironed, so I pulled out the iron and it was broken. I called the front desk to ask for another and one was brought up to the room by the front desk attendant. Not too friendly. Anyway, broken handle on the dresser, caulk needed replacing in the shower due to mold, and you're not going to believe this, but there were spiders and webs in the corners of the room nearest the desk area. This was in a smaller room and not the largest at the property, but there is still no excuse. Also, the wifi was down when I arrived and was told to hardwire the machine to a wall outlet which didn't work either. I had to go to the wireless router on the 3rd floor and reboot it.

Even though I like older houses, I'm not much of a bed-and-breakfast person. I booked this property because the location fit my needs. It was a pleasant surprise. From my initial telephone call to departure, the staff was uniformly friendly and willing to help with anything necessary to make the stay comfortable. The room -- a second floor "porch room" attached to a screened-in-porch -- was spacious and had beautiful large windows as well as high ceilings. It would have been nice to have a second easy chair for relaxing, as there was room for it in the room. The bathroom had a good selection of amenities and the bathrobes came in handy. Turn-down service never materialized, but a call to the front desk for ice (it was supposed to come with the turn-down service) brought ice to the room within a minute or so. There is a nice selection of hot and cold beverages off the lobby for hotel guests. We did not encounter the noise problems other reviewers noted, but the room next door was empty. Breakfast was well prepared; the menu offered pretty much anything most people would want for breakfast. Now the downside: there was a reception/event while we were there and, even though it supposedly ran only for a couple of hours, the tents and preparations hindered our enjoyment of the grounds prior to the event starting and certainly while it was going on. Returning nearly an hour after the reception supposedly ended, we had to elbow our way through a crowd on the steps (who were none too accommodating) just to get in the front door. So the occurrence of events probably helps the room rate a little bit but detracts from the overall experience.

We stayed at The Duke Mansion this past weekend. I would give 3.5 stars if available.

We had read up on the mansion and being from the triangle and being a "Duke family" we decided to try out the b&b.

The house is impressive from the outside and the grounds are very lovely, even in the August heat.

The staff was attentive and were available as needed.

The room was well appointed, but a bit unimpressive. Example: they have a flat screen tv up on the wall, but it was a small tv (not that we expected a 50 inch) :-)... The bathroom could've used a makeover - it was clean, but looked like no new fixtures had been put in in over 15 years. The toiletries were generic. The doorknobs were painted over and peeling. The house just needs a good scrub down and paint job (like most older B&B's).

They have a complimentary afternoon mixer. But it's in a very small lounge area that accomodates about 2 couples. They also have complimentary snacks for guests available all day long.

They do a turn-down service in the evenings, where they bring in water and ice and place chocolates on the pillows and put out the robes.

All those little things do add up to make your stay pleasant. Again, the staff was very attentive.

Buffet breakfast was included in with our room charge. Breakast was ready for us when we we went down. The serving staff was attentive and the food was fresh and well prepared. It was a full breakfast - not just a continental breakfast.

The hotel does not have a restaurant.

For us, the best part of the hotel were the grounds and the neigbourhood. It's a great place for an evening or morning walk or jog. Just lovely. The grounds have plenty of shady seating areas (there were some mosquitos in the afternoon).

The location is good if you prefer to be away from the city center. But still close enough to shopping and dining.

Ideal for older couples or young couples that want quiet. I wouldn't think young families would be too comfortable.

All and all - we would stay there again.

I live in Charlotte and cannot wait to take a trip back to the Duke Mansion!! We booked a room for one night the night before my daughters wedding. The hotel and it's staff were amazing. The room was huge and the bathroom wonderful. The history of the house is also interesting. It was perfect when everyone came the morning of the wedding to get dressed and gather prior to leaving for the church. It also had a wonderful screened in porch that looked out over the back yard. The service was amazing and they were great about making sure that everyone had breakfast... which also was wonderful.
Thanks so much Duke Mansion for being part of my daughters wedding weekend. I cannot wait to come back just to take a mini vacation in my own back yard.