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Comfort Suites Airport: Traveler Reviews


3425 Mulberry Church Road, Charlotte, NC 28208
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Reviews you can trust

63% Do not recommend
3.0 of 5 stars 8 reviews
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Do not stay here!

Comfort Suites Airport

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1 of 5 stars
320   1 contribution
South Carolina
Aug 12, 2006 | Trip type: Couples
1/1 found this review helpful

I agree with the other review- this place was a dump! We booked this hotel through Orbitz while looking for a hotel near the airport to catch an early morning flight to the Caribbean. Orbitz rated it 3 stars, but do not be fooled it is not 3 stars! I will never book with Orbitz again because their info was misleading. Fork up the extra money and stay someplace that is clean.

To start off, the person checking us in was more interested in talking to her boyfriend who was hanging out at the front desk. When we got to our room, the room number had been ripped off the wall for the room we were staying in. Basically the rooms were old and disgusting. The wall paper was peeling off the wall, and there were holes in the wall among many other problems. The bed consisted of an extremely old mattress and was uncomfortable. We almost left, but it was so late when we arrived and having never been to Charlotte before, we didn't know where any other hotels were.

Also, the mapquest directions for this hotel are incorrect. They take you to an abandoned road that has been closed.

  • Liked — Nothing
  • Disliked — Everything
  • Tips/Secrets: — Don't stay here
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
  • Date of stay July 2006
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 12, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
Dirty Dump--Stay Away

Comfort Suites Airport

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1 of 5 stars
hotelreviewer333   47 contributions
colorado
Feb 14, 2006 | Trip type: Business
2/2 found this review helpful

I ended up here after getting stranded in Charlotte due to a missed flight connection. From the outside, the hotel looked nice and well kept, and the lobby also did. However, the room I was in was about the worst I could have imagined. Nonsmoking rooms smelled of old smoke, wallpaper was falling off, all the furniture was full of dings, bedspread had holes, sofa bed's upholstery was ripped, toilet seat was broken...and on and on it goes. In addition, the carpet was stained and the walls had dings and marks, and there were 3 settings apparently on the shower water--hot, scalding and lawsuit-pending-it-was-so-hot. I'm so sorry I didn't move to another hotel and recommend anyone to pick one of the many other choices than this tired, run down property.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2006
  • Member since March 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
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Comfort Suites Airport Also Known As

  • Charlotte Comfort Suites
  • Comfort Suites Charlotte
Address: 3425 Mulberry Church Road, Charlotte, NC 28208