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Comfort Suites Airport: Traveler Reviews


3425 Mulberry Church Road, Charlotte, NC 28208
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Reviews you can trust

63% Do not recommend
3.0 of 5 stars 8 reviews
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[ Date ] [ Rating ]
Great Hotel could be excellent with just a few changes!

Comfort Suites Airport

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3 of 5 stars
ChrisinVA   16 contributions
SW Virginia
Oct 19, 2009 | Trip type: Couples

This Hotel has clean spacious rooms, good breakfast, good location but ice cold pool. The Wifi internet was fast and adequate. The bed has a pillow top which was comfy, and the pillows were not the small cheesy ones found at most hotels. The pillows were not large, but not small, they were just the right size to cradle your head. I don't believe I have ever wrote up a hotel on excellent pillows, so this is a first. I was concerned after I got there when I read the previous review speaking about cars being broke into and such. It looks like Charlotte police have set up a monitoring tower in the corner of parking lot. We stayed two nights at this hotel, and no problems with cars being broke into. Overall I was pleased with this Hotel minus the Pool being Ice Cold.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since November 08, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
AIrport Close and free breakfast, too!

Comfort Suites Airport

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4 of 5 stars
n6766j   7 contributions
Oak Hills, California
May 29, 2009 | Trip type: Couples

Stayed here during Coca-Cola 600 week. Room was nice, although TV was situated too close to the bed and made it difficult to get in on that side. Wireless internet was reliable and fast. Laundry facilities were pathetic. Entire 2nd floor was being renovated and laundry was being used as a storage area for lumber, drywall, etc. 4th floor laundry was dirty. We went out and bought some clothing necessities. Wal-Mart, CVS, Walgreens all close by along with many fast food options. 5 minutes from Charlotte Airport. Extremely friendly and inviting staff. Manager quick to address air conditioning issue and was resolved post haste. Courtesy driver available 24/7 if not on an airport run to cart you off to stores or restaurants close by. Hot breakfast every morning included waffles, scrambled eggs and biscuits and gravy. Quiet area just 5 miles from Billy Graham Library and 10-12 minutes from downtown Charlotte just off I-85 at Billy Graham Parkway. Would stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 16, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Safety and Security are Issues

Comfort Suites Airport

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2 of 5 stars
mTexas   22 contributions
San Antonio, Texas
Oct 3, 2007 | Trip type: Solo travel
1/1 found this review helpful

Someone made arrangements for me to stay here pre and post for a tour. Security is definitely an issue. When I walked in, I had to pass several unsavory characters. The next morning, a lady told us that her car had been broken into during the night. I did see the police taking a report.

In addition, a woman had been beaten up by a man out on the parking lot during the night. The hotel itself had nice, clean rooms and a decent breakfast. However, if you read the other reviews, this is not a safe area. They have security cameras at the desk, but it apparently does not help.

It's a shame because they have a very nice staff.

  • Liked — clean rooms
  • Disliked — safety/security
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since June 20, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
Nice rooms & efficient service

Comfort Suites Airport

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5 of 5 stars
BurroStation   2 contributions
Virginia
May 23, 2007 | Trip type: Couples
1/1 found this review helpful

Comfort Suites near Charlotte, NC airport has a "stay, park, and fly" package. The rooms were clean, spacious, and well-lit, with sofa, refrigerator, microwave, and small dining table. A good place to relax the night before a long flight. The shuttle van to and from the airport was timely, and our car stayed safe in the hotel parking lot. We'll be back.

  • Liked — nice rooms and package price
  • Disliked — highway noise
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
  • Date of stay May 2007
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since May 20, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Park N Fly Beware!

Comfort Suites Airport

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1 of 5 stars
TravellingNettie   1 contribution
Charleston, SC
Mar 20, 2007 | Trip type: Family
1/1 found this review helpful

Found this hotel searching on the web and many reviews were fine. The hotel was okay- nothing stellar- but we used the "park & Fly" option--- and our car lock was hit with a chisel-- damaging the door and lock mechanism. If you are going to park-- go somewhere else with more lighting/traffic/ or better (some!) security! There are two hotels here in the immediate vicinity- the other is the cheap park n fly of "royal Inn" or such....
Won't stay here again... $99 rate didn't buy much but a $400 repair bill!!! Inlaws stayed at holiday inn airport for park n fly in feb with no problems...we will try that next time...
Airport shuttle will almost leave without you, also-- they won't look for you-- (even standing in lobby with lots of bags!) you need to grab them!!! (strange!!)

  • Liked — easy location
  • Disliked — not very friendly staff, understaffed perhaps (takes long time to answer the phone), damage to vehicle in parking lot (attempted breakin)
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay March 2007
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 20, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
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Comfort Suites Airport Also Known As

  • Charlotte Comfort Suites
  • Comfort Suites Charlotte
Address: 3425 Mulberry Church Road, Charlotte, NC 28208