Someone made arrangements for me to stay here pre and post for a tour. Security is definitely an issue. When I walked in, I had to pass several unsavory characters. The next morning, a lady told us that her car had been broken into during the night. I did see the police taking a report.

In addition, a woman had been beaten up by a man out on the parking lot during the night. The hotel itself had nice, clean rooms and a decent breakfast. However, if you read the other reviews, this is not a safe area. They have security cameras at the desk, but it apparently does not help.

It's a shame because they have a very nice staff.

Comfort Suites near Charlotte, NC airport has a "stay, park, and fly" package. The rooms were clean, spacious, and well-lit, with sofa, refrigerator, microwave, and small dining table. A good place to relax the night before a long flight. The shuttle van to and from the airport was timely, and our car stayed safe in the hotel parking lot. We'll be back.

Found this hotel searching on the web and many reviews were fine. The hotel was okay- nothing stellar- but we used the "park & Fly" option--- and our car lock was hit with a chisel-- damaging the door and lock mechanism. If you are going to park-- go somewhere else with more lighting/traffic/ or better (some!) security! There are two hotels here in the immediate vicinity- the other is the cheap park n fly of "royal Inn" or such....
Won't stay here again... $99 rate didn't buy much but a $400 repair bill!!! Inlaws stayed at holiday inn airport for park n fly in feb with no problems...we will try that next time...
Airport shuttle will almost leave without you, also-- they won't look for you-- (even standing in lobby with lots of bags!) you need to grab them!!! (strange!!)

Stayed here 5-6 times in past two years due to location to Charlotte, NC airport. Each time this hotel slides more to the bottom of the scale, problem with rooms (items broken, missing, etc), is old, and dingy, lack luster service, less than average brealfast and noisy as near Interstate. We'll pass on any future stays until Comfort Inns takes the initiiative to upgrade this hotel.