We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice conference hotel” 5 of 5 stars
Review of Westin Charlotte

Save Saved
You added Westin Charlotte to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Westin Charlotte
4.0 of 5 Hotel   |   601 S College St, Charlotte, NC 28202 (Second Ward)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #64 of 170 hotels in Charlotte
Virginia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nice conference hotel”
5 of 5 stars Reviewed December 6, 2011

I spent three nights here while attending an on-site conference in November. The staff was very friendly, and the hotel was typical of Westin properties -- great bed, and clean, new-feeling room. My only beef was that the fitness center was under renovation -- a fact the staff failed to mention upon check-in. The alternative facility was a narrow room with 5 or 6 treadmills -- not the end of the world, but kind of a bummer since Westins usually have really nice workout facilities. The location is fine -- it's right across the street from the conference center, and it's a block away from the city's arts complex and restaurants/bars.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, December 27, 2011
Thank you for your review! We are delighted to know our recently renovated guest rooms left you feeling renewed! Our Westin Workout® Refresh is now complete so the next time you’re in the Queen City you’ll be able to power-up in an even better space. Check out our facebook page for photos of the transformation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

765 people have reviewed this hotel

Traveler rating
    250
    245
    148
    72
    50
See reviews for
74
144
51
385
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 28, 2011

I enjoyed my stay at Westin Charlotte. I requested a king bed on the top most floor and they honored my request. Everything is relatively new and clean.

With a king bed, they is extra room and the hotel puts in a chair with an ottoman--this is nice for reading.

It was business trip and I was able to work in the room.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, December 27, 2011
Thank you for your kind review! We are glad you enjoyed your stay at The Westin Charlotte and that we were able to honor your request for an upgraded room! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 21, 2011

My husband and I went down for a weekend and had a great stay. The staff was super helpful with all our needs. Beds very awesome! Everything was very nice. We got a super great deal on Priceline (name your own price $80/night) which was excellent. Hotel was easy to get to and in easy walking distance of EVERYTHING.

The only thing I can say is be ready to go out for breakfast or bring it with you. A normal contiental breakfast was $15 and that was a little steep for us. We went out for all meals their national recognized restaurant looked (a lot) over priced. And there was no fridge in the room, but we made it.

Would stay here again, if I got the same deal!

Room Tip: Rooms on the higher levels have great views and elevators are super fast!
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, November 23, 2011
We’re delighted to know you enjoyed your stay here at The Westin Charlotte! I hope you enjoyed visiting the different areas around the Queen City – there’s so much to see and do! The next time you stay with us, take advantage of our 24/7 Service Express® team who can help you with any need you may have. Upon request, they can have a fridge delivered to your room for you. Also, try out Ember Grille and take advantage of our delicious, award-winning food! Ranging from $10-$13, our oven fired flatbreads are irresistible! We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed November 19, 2011

The hotel is pricey but of very low quality of room, service, and location. I will never stay in this hotel. I prefer Marriot and Hilton compared to this pricey hotel. I am not sure whether the problem is at this location or it is common among the Westin hotels.

Room Tip: Information in the room is not available.
See more room tips
  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2011

...that must be a bad joke: it now turns 4.30pm and we are still waiting to check-in - reason: room not ready yet! the concierge lets us wait in the crowded and loud lobby for hours - arrogant and lame excuse: double bed needs to be prepared (booked two months in advance!)

At first the hotel seems nice but the lobby smells of chlorine due to some fountain and the functions as a too loud sports bar with two sources at music spamming us simultaneously. Waiting here is annoying, working impossible...

  • Stayed November 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, November 15, 2011
We apologize your experience during check-in was less than desirable. We hope the rest of your stay left you feeling relaxed and renewed as and you were able to take advantage of the many features our hotel has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2011 via mobile

My experience in westin Charlotte was so pleasant . Everything was just great starting from the room which is well furnished n clean to the location of the hotel that lies in the heart of the city . All staff were friendly and nice . I highly recommend it :)

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, November 15, 2011
Thank you so much for your kind review! The highest compliment is knowing you would refer us to your friends and family! We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hazleton, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2011

Love the place! Spent the past week at this hotel for a conference, The service was great, food delicious, and rooms were beautiful. Everything was as expected. Beautiful views of the city and accommodating staff.

Room Tip: Make sure you've registered for Starwood Rewards Program. I think this helped me get my room whe...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinCharlotte, Manager at Westin Charlotte, responded to this review, November 15, 2011
We are delighted to know you enjoyed your stay here at The Westin Charlotte and that our levels of service exceeded your expectations! Our food is what sets us apart as a great venue for any special event or conference and we have our wonderful culinary team to thank for that! Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Westin Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Charlotte
#52 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Charlotte 4*
Official Description (provided by the hotel):
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Amex, Travelocity, Priceline, Tingo, Hotels.com, Venere and Otel so you can book your Westin Charlotte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin

Owners: What's your side of the story?

If you own or manage Westin Charlotte, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.