I am not sure who all I should contact here. I rented a room with my finance at the Sun Suites Hotel on Independence, while waiting for my apartment to be ready. One of the staff members used the hotel key to get into my room and put feces and urine all over everything. When we informed the manager about it, we were just told that all they could do is give us a free night. I was actually shocked that a business could get away with such a thing.

I am relocating to Charlotte from Pittsburgh,Pa. The staff is very nice here and the service is good. (FREE clean towels mid week and at the end...also when requested.)O.K. rates they are about 60 a night and around 300 weekly...you pay for the convient location to shopping, dining, I-77 and 485. My advice for business travelers is to get an upstairs room. For obvious reasons such as noise from the above guests and the noise from cars and people in the parking lot. (You WILL know who comes and goes). And there are tiny frogs that come from a nearby creek when it rains i.e. may hop into YOUR room... So request the 2nd or 3rd floor and enjoy your stay. I love it here.

We have recently stayed at the Sun Suites Hotel in Charlotte. The room served the purpose for our weekend. We were in town to attend the CIAA events. The rooms are small and would not recommend for more than 2 people even in the double suites. Rooms were clean and well kept. Would not recommend for families.

Book the room through their website. The first nonsmoking room had a burn hole in bedspread down to the mattress. Blood stain on the white sheet. Blood stain at the mattress seams indicating (opinion) possibly bedbugs.
Requested different room. Room was cleaner, but I itched all night. Looked in dresser drawer for Phone book. All I found was a big black bug escaping.
For $5 more go up the street for a room twice the size-Sleep Inn