I've never been to Charlotte before so I had the slightest idea of what area to book my hotel in or even how to get to the event that I was coming for but all of my worrying came to an complete end when I was directed to the Country Inns & Suites through a friend. From the beginnig of my phone conversation with the reservation clerk until the end of my stay I felt like I was staying at a 6 star hotel!! it was awesome. The prices were very affordable and the employees were some of the most friendliest people I've ever encountered. I dont know where those bad reviews came from but they couldnt had stayed at the same hotel as I. But overall I gave them an A+ and now My family will be staying here for our reunion!!! Thank You so much for your superb hospitality!

Very clean at a nice quiet location, this Inn is set back off the road and our room looked out into the woods, which gave us the feeling of being in the country. The rooms were meticulously clean and the queen beds were super comfortable, with plenty of room for our granddaughters porta-crib.
Staff was pleasant, but lacked in their ability to recommend area attractions.
First morning breakfast was very comprehensive, with fresh fruit, cereal, breakfast sandwiches and hot waffles. Second morning they ran out of food, which was disappointing. Breakfast area was clean and pleasantly decorated, as was the lobby.
Would absolutely stay again when we return.

Let me begin by saying how much I enjoyed staying at that hotel. The moment I checked-in I had a feeling that this will be a good hotel to stay at considering I work for IBM which is only a block away from the hotel. They had everything I needed as a business traveler plus this time around I had my wife and my 6 year old daughter with me. While I was out working, my wife and daughter had fun in their indoor swimming pool. The wheather was cloudy and my wife is not much of a outside person. Ofcourse when I came back they told me what they did all day and usually my daughter is not thrilled at staying at a hotel. We went to Carrowinds on Saturday after I finished all my work on Friday afternoon. It is so conveniently located near all the good restaurants.
I have nothing to say about the rooms other than saying they were in excellent condition. The new mattress was really comfortable and having a suite with 2 TV's that's like heaven in a hotel room where your daughter can watch what she wants and I don't necessarily have to watch her cartoon channels all evening.
Hey I'm a picky person but they made everything perfect from the staff to the service.

At 11:30pm 2/16/08 we had finally had all of the noise that we could possibly endure. The 8-10 teenagers who were in the pool with their jeans and t-shirts on squealed and stomped around until around 12am. The older teenagers (5 total) were in the back yard outside the pool practicing their fencing technique. They constantly clanged their swords together from 11pm until I went downstairs at 11:45 and asked them to stop. This was after 2 calls to the front desk and a trip downstairs where the security guard informed me that what they were doing was perfectly legal and harmless and that he could not force them to stop. He was not willing to even ASK them to stop. He did, however, inform me about the sport of fencing and it's non-violent origins and about what a perfectly respectable sport it is. So I was forced to do his job and ask the kids if they would please knock it off. They happily obliged. That's all he would have had to do. We were on the 3rd floor and this noise was so loud that they may as well have been in our room. I was shocked at the attitudes of the security guard first and foremost, but then also at the attitudes of the other 3 desk workers who stood by and did nothing to help me do what I paid them $109 to do and that was to have a quiet place to get a good night's sleep. I am only 26 years old so this is not a complaint from some older person who hates to hear the slightest noise when they are trying to sleep. If this is how the front desk and security handle a small problem then this is a terrible indication of how a real problem would be handled. If they would have helped me to get some sleep then I probably would have overlooked the torn furniture coverings, the dirty sink and the stale smell in the outdated room. So in short, to have made a repeat customer of my wife and myself the employees could do something they are paid to do; care.