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Suburban Extended Stay Hotel of Charlotte - WT Harris: Traveler Reviews


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3.0 of 5 stars 2 reviews
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Looks can be deceiving...

Suburban Extended Stay Hotel of Charlotte - WT Harris

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1 of 5 stars
1AvidTraveler   38 contributions
Enfield, Connecticut
May 29, 2007 | Trip type: Couples

My husband and I chose this hotel for one reason--it was the least expensive hotel within ten miles of Lowe's Motor Speedway that still had rooms available over Memorial Day Weekend. We were going to Charlotte for the NASCAR race and only staying one night, which I am more than thankful for now, as this hotel was overpriced and awful.

When we checked in, the front desk staff was friendly and the lobby and bathroom were clean. The outside of the hotel also looked very nice. We had to check in early (11:15 AM) and get over to the track, so they were nice enough to give us our keys even though our room wasn't ready. We were okay with that, but now I wish we had gotten a look at the room before leaving for the day!

By the time we got back to the hotel that night, we were tired and sweaty from a long day at the racetrack. It was warm out, but the room was so freezing we had to turn the heat on. It took us forever to figure out that for some reason, the bathroom light was wired to a switch by the door to the hallway, not to the switch in the bathroom itself, which was frustrating. Also, we were given a handicapped room. In my experience, if you are not handicapped, hotels will clarify that it is okay that they are giving you a handicapped room, but this was not the case at this hotel. We were too tired to deal with it, so we went right to bed, and the bed itself was awful. The floor would have been more comfortable, there were only two flat pillows in the entire room, and the "comforter" felt disgusting and grimy.

Memorial Day weekend or not, kitchenette or not, there is no way this hotel is worth $108/night. If I had booked a stay of more than one night or spent more than nine hours in the room, I would have complained.

  • Liked — proximity to Lowe's Motor Speedway
  • Disliked — overpriced, uncomfortable bed
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 16, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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You'd be better off sleeping in a cardboard box...

Suburban Extended Stay Hotel of Charlotte - WT Harris

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1 of 5 stars
Save_Me_Jeebus!   1 contribution
Chicago, IL
Dec 21, 2006 | Trip type: Couples
2/2 found this review helpful

My boyfriend and I were looking for a place with a mini-kitchen and decent rates when we decided to book a 10 night stay at The Suburban Extended Stay. It looks somewhat cozy and charming from the outside; However, the old saying "looks can be deceiving" could not be any more true in this case. There were visible stains on the mattress, chair, and walls. We were not given any bath towels, and after calling the front desk to ask for some, the desk clerk rudely said we could come and get some IF they had extra (a few days later, we finally got some flimsy towels). Also, one of the lightbulbs was burned out, and the remote control did not work (we ended up having to replace the batteries ourselves). Worst of all, this facility has a roach problem, and the corridors smell like wet dogs. After complaining to management, all they were willing to do was schedule an extra cleaning--which, by the way, was never given to us. The corporate offices for Choice Hotels were also unwilling to switch us to a different room or hotel, citing that since the Suburban Extended Stays are independently owned and operated, it is at the discretion of management to resolve any complaints. Please, do yourself a favor and stay somewhere else. There are several places advertised off of the interstate for much less, that are also much cleaner; or, spend a few extra dollars and use an auction site like Priceline or Hotwire to book yourself a room that is much better than this awful place.

  • Liked — I did not like anything about the accommodation.
  • Disliked — The roaches crawling up and down the walls at night, and just the general lack of cleanliness.
  • Tips/Secrets: — If you are looking for a very cheap place to stay in Charlotte, there are many budget motels advertised on billboards along the interstate. Also, you can get a 3 star + or even a nice 2 star using Priceline and/or Hotwire.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 21, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d225335?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $69 (year-round)
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Suburban Extended Stay Hotel of Charlotte - WT Harris Also Known As

  • Charlotte Extended Stay
  • Extended Stay Charlotte
Address: 8615 Hankins Road, Charlotte, NC 28269